Overview
Clinical Team Administrator - £3,000 Joining Bonus.
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Job Summary
We have an exciting opportunity for a Clinical Team Administrator to join the Health and Justice Mental Health team based in HMP Northumberland. This is a multifaceted role with opportunities for progression and development of skills and experience. You will be based in the prison working closely amongst the team, supporting multi-disciplinary teams to provide holistic care to patients. Flexible working options are available; discuss with Sophie Kirk to explore.
Due to the nature of the role, offers of employment will be subject to additional vetting and security checks.
Main duties of the job
* Deal with enquiries to the clinical team, healthcare and prison professionals; take action where necessary and ensure messages are communicated accurately to relevant personnel in a timely manner.
* Be the first point of contact for other professionals, responding helpfully to enquiries or issues raised.
* Provide diary management and appointment coordination; arrange and minute meetings; distribute agendas and papers.
* Create and ensure case note files are up to date and available for patient appointments/admissions; liaise with other departments and sites.
* Undertake general office duties as required, including ordering supplies, filing and photocopying.
About Us
With a starting salary of £24,625 per annum, a generous NHS pension scheme, a fantastic annual leave package (an initial 27 days annual leave plus bank holidays if new to the NHS) and access to other NHS staff benefits and discounts, this role offers many training and development opportunities and potential career progression. Staff recognition is supported through schemes such as Greatix and Star Award.
A £3,000 Trust welcome bonus will be applied to this post (£1,500 on joining, £750 after year 1, £750 after year 2). This bonus is only applicable to external hires.
Details
* Date posted: 22 October 2025
* Pay scheme: Agenda for Change
* Band: Band 3
* Salary: £24,937 to £26,598 per annum
* Contract: Permanent
* Working pattern: Full-time
* Reference number: 346-FMH-053-25-C
* Job locations: HMP Northumberland, Wansbeck Road, Morpeth, NE65 9XG
Job Description & Person Specification
Please refer to the attached job description and person specification for full criteria. You must have the Right to Work in the UK. This role does not meet the Skilled Worker visa sponsorship criteria.
Person Specification
Essential
* Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 qualification in Leadership and Management
* Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above) / New GCSE in Maths and English (Grade 4–9) to be fully competent in the role
Desirable
* Level 3 Qualification in Leadership and Management
* RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment
Experience
* Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute taking, data input, and presenting information)
* Customer service experience (face to face, answering calls, correspondence)
* Experience of organising and managing workloads
* Experience of setting up and maintaining administrative systems and processes
* Experience of working autonomously and proactively
Knowledge
* Comprehensive knowledge of Microsoft Office applications
* Understanding of data protection and confidentiality
* Knowledge of office systems and processes
Desirable
* Knowledge of NHS systems
Disclosure and Sponsorship
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a Disclosure to the Disclosure and Barring Service (DBS) may be required. Applications from job seekers who require Skilled Worker sponsorship will be considered alongside all other applications.
From 6 April 2017, skilled worker applicants for entry clearance must present a criminal record certificate from each country of residence for 12 months or more in the past 10 years. Adult dependants (over 18) are also subject to this requirement.
Employer details
Employer name: Tees Esk and Wear Valleys NHS Foundation Trust
Address: HMP Northumberland, Wansbeck Road, Morpeth, NE65 9XG
Employer's website: https://www.tewv.nhs.uk/
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