Job summary
Youwill join an experienced, well-supported team working to make a real difference to people, helping usmaintain our excellent reputation withinSurrey.
Youwill provide Person-Centred Experiential Counselling interventions for Depression to a wide range of clients.
The role will be on-site, with a minimum of 2 days a week working from our dedicated hub in central Dorking, with financial incentives for additional days on-site.You will have the opportunity to have a mix of virtual and on-sitework, including face-to-face, video/telephone, workshops and courses acrossyour week.
You will receive high-level clinicalsupervision, case management, clinical skills and group supervision, as well asregular line management, daily duty support, and excellent CPD opportunities (e.g., PCE-CfD supervision training or other High Intensity modalities, dependingon service need).
You will have the opportunity todevelop your clinical and leadership skills depending on your career goals, forexample, providing reflective supervision, both 1:1 and group, and by gettinginvolved in the planning and delivery of CPD for the team.
You willbe fully supported to pursue skills development and career progression, and weoffer a range of opportunities within and outside of the counsellor role. Youwill have the opportunity to lead in a champion role to support your colleaguesand increase access to communities less likely to access the service.
Main duties of the job
Please note: The salary offered is applicable to applicants who have received the PCE-CfD practitioner qualification. If you are currently working towards this qualification, the salary offered will be from £38,682.
For this role, you will need to demonstrate the following:
* Full accreditation with BACP, NCS, UKCP, BPS, AOC and/or BPS
* PCE-CfD practitioner qualification or eligibility to work towards this qualification
* Experience of completing assessments and high-intensity counselling with people who have experienced mental health difficulties, preferably in primary care.
* An ability to be self-reflective, whilst working with service users, in own personal and professional development and in supervision.
* If hybrid working is desired, access to a suitable and safe working environment is required to work from home part of the week.
* Skills to manage your own workload under pressure and meet agreed targets.
* Excellent communication skills with the ability to work collaboratively and develop a good rapport with clients and colleagues.
* An ability to work within a team and foster good working relationships.
* A positive can-do attitude and the commitment to support the mental health and well-being of Surrey residents
* Sufficient IT skills for electronic record keeping and virtual working (if desired)
About us
DHC is a GP Federation dedicated to supporting people in Surrey by providing high-quality healthcare. By working together, we develop health services that help our patients stay well, are efficient and meet the needs of our local stakeholders, and place people at the centre of everything we do. We provide a wide range of quality healthcare services, including elective care, Talking Therapies, and community healthcare, which we integrate and coordinate with primary care. We value our team and provide strong leadership with great professional development in a fun and friendly environment. DHC is working at the centre of the local health system to evolve and deliver integrated care, and that requires strong partnerships with many organisations. In all of our services, we aim to put the patient at the centre of their care, make sure our services are easy to access by local patients and reduce waiting times. We are well placed to influence the wider system in making good choices for our population.
Benefits
* Competitive salaries with the opportunity to earn an additional 2.5% of salary/day for increased onsite working
* Excellent support and career development
* Flexible working and buying or selling leave
* NHS Pension scheme and a minimum of 27 days annual leave (plus Bank holidays)
DHC actively encourage and promotes diversity, ensures all voices are heard and included and is committed to equal opportunities for all.
Job description
Job responsibilities
Weunderstand that work-life balance is important; therefore, there is an opportunityfor an agreed flexible working pattern.
We havehubs across Surrey, in Walton-on-Thames, Woking, Guildford, Epsom, Redhill,Dorking and Oxted. If you are interested in the role but would prefer to workon-site in one of our other bases, please do apply, but make your preferenceclear on the application.
Pleasenote: We do not have vacancies for 100% remote counsellors at this time.
JOBSUMMARY
Thepost holder will be part of an NHS Talking Therapies (previously IAPT) serviceand will provide Counselling at a high intensity level. The post holder will workwith clients who have a range of psychological problems using therapyrecommended by NICE guidance and the NHS Talking Therapies manual.
Thepost holder will work with people with different cultural backgrounds and ages,using interpreters when necessary and should be committed to equalopportunities
It isessential that the post holder exercises initiative and independent judgementwhilst maintaining a high level of confidentiality and diplomacy at all times. Inaddition, the post holder is co-responsible for managing, maintaining andadministering various data sources, which may include waiting lists, caseloads,or clinical reporting. Responsible for ensuring accurate data is recorded fornational target requirements.
ROLEOF THE DEPARTMENT
Thepost holder is expected to work accurately under pressure with the ability tomanage and prioritise their workload and that of the department, providing andreceiving information which may require tact, diplomacy and persuasive skillsas there may be barriers to understanding, either due to a cultural differenceor knowledge of the process.
KEYWORKING RELATIONSHIPS
ServiceManager
ClinicalLead and senior team
LineManager
Administrationteam
Therapistsand other clinical staff
Patients& Relatives
GeneralPractitioners
Localauthorities
Socialservices
NB:This list is not exhaustive as the Post Holder is required to communicate witha wide range of external/internal departments and agencies at all levels.
DUTIESAND RESPONSIBILITIES OF THE POST
1. CLINICAL
1.1. Accept referrals via agreedprotocols within the service
1.2. Assess clients for suitabilityfor psychological interventions
1.3. Make decisions on the suitabilityof new referrals, adhering to the departments referral protocols, and referunsuitable clients on to the relevant service or back to the referral agent asnecessary.
1.4. Formulate, implement andevaluate therapy programmes for clients.
1.5. Use highly developedcommunication skills in working with people to understand their personal andoften very sensitive difficulties
1.6. To exercise autonomousprofessional responsibility for the assessment and treatment of clients in linewith the service.
1.7. Educate and involve familymembers and others in treatment as necessary, conveying psychologicalformulations with sensitivity in easily understood language.
1.8. Adhere to an agreed activitycontract relating to the number of client contacts offered, and clinicalsessions carried out per week in order to minimise waiting times and ensuretreatment delivery remains accessible and convenient.
1.9. Attend multi-disciplinarymeetings relating to referrals or clients in treatment, where appropriate.
1.10. Complete all requirementsrelating to data collection within the service.
1.11. Keep coherent records of allclinical activity in line with service protocols
1.12. Work closely with other membersof the team, ensuring appropriate step-up and step-down arrangements are inplace to maintain a stepped care approach.
1.13. Assess and integrate issuessurrounding work and employment into the overall therapy process
1.14. Carry out clinical audits ofservice performance, including service user surveys and evaluations, and helpto collate and disseminate the results for feedback.
1.15. Liaise with other health andsocial care staff from a range of agencies in the care provided to clients.
1.16. Provide specialist advice andconsultation to other professionals / individuals / groups / committees acrossMental Health Trusts, Primary Care Trusts and other voluntary agenciesregarding service matters related to the practice anddelivery of specific agreed therapeutic modalities and service provision.
2.TRAINING AND SUPERVISION
2.1.Contributeto the teaching and training of mental health professionals and other staffworking in the service.
2.2.Aftercompletion of supervision training, supervise staff in the service asappropriate.
3.PROFESSIONAL
3.1.Ensurethe maintenance of standards of practice according to the employer and anyregulating, professional and accrediting bodies (BACP, UKCP, and others), andkeep up to date on new recommendations/guidelines set by the Department ofHealth (e.g. NHS Talking Therapies Manual, NHS plan, Positive Practice Guides,National Institute for Clinical Excellence).
3.2.Ensurethat client confidentiality is always protected.
3.3.Providea professional and neutral environment when delivering video appointments
3.4.Beaware of and keep up to date with advances in the spheres of counselling andother psychological therapies.
3.5.Ensureclear professional objectives are identified, discussed and reviewed withsenior therapists on a regular basis as part of continuing professionaldevelopment (CPD).
3.6.Attendclinical/managerial supervision on a regular basis as agreed with the Manager.
3.7.Participatein individual performance review and respond to agreed objectives.
3.8.Keepup to date with all records in relation to CPD and ensure the personaldevelopment plan maintains up-to-date specialist knowledge of the latesttheoretical and service delivery models/developments.
3.9.Attendrelevant conferences / workshops in line with identified professionalobjectives.
3.10.Participatein service improvement by highlighting issues and implementing changes inpractice.
4.ADVISORY / LIAISON
4.1.Promoteand maintain links with Primary Care and Secondary Care Staff to helpco-ordinate the provision of an effective Psychological Therapies Service.
5. GENERAL
5.1.To contribute to the development of best practicewithin the service.
5.2.To maintain up-to-date knowledge of legislation,national and local policies and procedures in relation to Mental Health andPrimary Care Services.
5.3.All employees have a duty and responsibility fortheir own health and safety and the health of colleagues, patients and thegeneral public.
5.4.All employees have a responsibility and a legalobligation to ensure that information processed for both patients and staff iskept accurate, confidential, secure and in line with the Data Protection Act(1998) and Security and Confidentiality Policies.
5.5.It is the responsibility of all staff that they donot abuse their official position for personal gain, to seek advantage offurther private business or other interests in the course of their officialduties.
5.6.This Job Description does not provide an exhaustivelist of duties and may be reviewed and updated in consultation with the postholder in light of service development.
INDIVIDUALRESPONSIBILITIES
* Apply and adhere to agreed policies, procedures, and protocols, including national initiatives and propose changes for improvements to departmental working practices.
* Participate in reflection, self-evaluation and continuous professional development, including performance review. Ensure mandatory training is always up to date.
* Contribute to ongoing projects as required.
* Maintain and encourage safe working practices and environment in accordance with local Health and Safety policies.
* Comply with the requirements of the Caldicott Report, Data Protection Act, Access to Health Records Act and subsequent legislation issued in relation to confidential data.
CONFIDENTIALITY
Thepost holder must maintain the confidentiality of information about patients,staff and DHC business in accordance with the Data Protection Act 2018 andCaldicott principles.
Job description
Job responsibilities
Weunderstand that work-life balance is important; therefore, there is an opportunityfor an agreed flexible working pattern.
We havehubs across Surrey, in Walton-on-Thames, Woking, Guildford, Epsom, Redhill,Dorking and Oxted. If you are interested in the role but would prefer to workon-site in one of our other bases, please do apply, but make your preferenceclear on the application.
Pleasenote: We do not have vacancies for 100% remote counsellors at this time.
JOBSUMMARY
Thepost holder will be part of an NHS Talking Therapies (previously IAPT) serviceand will provide Counselling at a high intensity level. The post holder will workwith clients who have a range of psychological problems using therapyrecommended by NICE guidance and the NHS Talking Therapies manual.
Thepost holder will work with people with different cultural backgrounds and ages,using interpreters when necessary and should be committed to equalopportunities
It isessential that the post holder exercises initiative and independent judgementwhilst maintaining a high level of confidentiality and diplomacy at all times. Inaddition, the post holder is co-responsible for managing, maintaining andadministering various data sources, which may include waiting lists, caseloads,or clinical reporting. Responsible for ensuring accurate data is recorded fornational target requirements.
ROLEOF THE DEPARTMENT
Thepost holder is expected to work accurately under pressure with the ability tomanage and prioritise their workload and that of the department, providing andreceiving information which may require tact, diplomacy and persuasive skillsas there may be barriers to understanding, either due to a cultural differenceor knowledge of the process.
KEYWORKING RELATIONSHIPS
ServiceManager
ClinicalLead and senior team
LineManager
Administrationteam
Therapistsand other clinical staff
Patients& Relatives
GeneralPractitioners
Localauthorities
Socialservices
NB:This list is not exhaustive as the Post Holder is required to communicate witha wide range of external/internal departments and agencies at all levels.
DUTIESAND RESPONSIBILITIES OF THE POST
1. CLINICAL
1.1. Accept referrals via agreedprotocols within the service
1.2. Assess clients for suitabilityfor psychological interventions
1.3. Make decisions on the suitabilityof new referrals, adhering to the departments referral protocols, and referunsuitable clients on to the relevant service or back to the referral agent asnecessary.
1.4. Formulate, implement andevaluate therapy programmes for clients.
1.5. Use highly developedcommunication skills in working with people to understand their personal andoften very sensitive difficulties
1.6. To exercise autonomousprofessional responsibility for the assessment and treatment of clients in linewith the service.
1.7. Educate and involve familymembers and others in treatment as necessary, conveying psychologicalformulations with sensitivity in easily understood language.
1.8. Adhere to an agreed activitycontract relating to the number of client contacts offered, and clinicalsessions carried out per week in order to minimise waiting times and ensuretreatment delivery remains accessible and convenient.
1.9. Attend multi-disciplinarymeetings relating to referrals or clients in treatment, where appropriate.
1.10. Complete all requirementsrelating to data collection within the service.
1.11. Keep coherent records of allclinical activity in line with service protocols
1.12. Work closely with other membersof the team, ensuring appropriate step-up and step-down arrangements are inplace to maintain a stepped care approach.
1.13. Assess and integrate issuessurrounding work and employment into the overall therapy process
1.14. Carry out clinical audits ofservice performance, including service user surveys and evaluations, and helpto collate and disseminate the results for feedback.
1.15. Liaise with other health andsocial care staff from a range of agencies in the care provided to clients.
1.16. Provide specialist advice andconsultation to other professionals / individuals / groups / committees acrossMental Health Trusts, Primary Care Trusts and other voluntary agenciesregarding service matters related to the practice anddelivery of specific agreed therapeutic modalities and service provision.
2.TRAINING AND SUPERVISION
2.1.Contributeto the teaching and training of mental health professionals and other staffworking in the service.
2.2.Aftercompletion of supervision training, supervise staff in the service asappropriate.
3.PROFESSIONAL
3.1.Ensurethe maintenance of standards of practice according to the employer and anyregulating, professional and accrediting bodies (BACP, UKCP, and others), andkeep up to date on new recommendations/guidelines set by the Department ofHealth (e.g. NHS Talking Therapies Manual, NHS plan, Positive Practice Guides,National Institute for Clinical Excellence).
3.2.Ensurethat client confidentiality is always protected.
3.3.Providea professional and neutral environment when delivering video appointments
3.4.Beaware of and keep up to date with advances in the spheres of counselling andother psychological therapies.
3.5.Ensureclear professional objectives are identified, discussed and reviewed withsenior therapists on a regular basis as part of continuing professionaldevelopment (CPD).
3.6.Attendclinical/managerial supervision on a regular basis as agreed with the Manager.
3.7.Participatein individual performance review and respond to agreed objectives.
3.8.Keepup to date with all records in relation to CPD and ensure the personaldevelopment plan maintains up-to-date specialist knowledge of the latesttheoretical and service delivery models/developments.
3.9.Attendrelevant conferences / workshops in line with identified professionalobjectives.
3.10.Participatein service improvement by highlighting issues and implementing changes inpractice.
4.ADVISORY / LIAISON
4.1.Promoteand maintain links with Primary Care and Secondary Care Staff to helpco-ordinate the provision of an effective Psychological Therapies Service.
5. GENERAL
5.1.To contribute to the development of best practicewithin the service.
5.2.To maintain up-to-date knowledge of legislation,national and local policies and procedures in relation to Mental Health andPrimary Care Services.
5.3.All employees have a duty and responsibility fortheir own health and safety and the health of colleagues, patients and thegeneral public.
5.4.All employees have a responsibility and a legalobligation to ensure that information processed for both patients and staff iskept accurate, confidential, secure and in line with the Data Protection Act(1998) and Security and Confidentiality Policies.
5.5.It is the responsibility of all staff that they donot abuse their official position for personal gain, to seek advantage offurther private business or other interests in the course of their officialduties.
5.6.This Job Description does not provide an exhaustivelist of duties and may be reviewed and updated in consultation with the postholder in light of service development.
INDIVIDUALRESPONSIBILITIES
* Apply and adhere to agreed policies, procedures, and protocols, including national initiatives and propose changes for improvements to departmental working practices.
* Participate in reflection, self-evaluation and continuous professional development, including performance review. Ensure mandatory training is always up to date.
* Contribute to ongoing projects as required.
* Maintain and encourage safe working practices and environment in accordance with local Health and Safety policies.
* Comply with the requirements of the Caldicott Report, Data Protection Act, Access to Health Records Act and subsequent legislation issued in relation to confidential data.
CONFIDENTIALITY
Thepost holder must maintain the confidentiality of information about patients,staff and DHC business in accordance with the Data Protection Act 2018 andCaldicott principles.
Person Specification
Experience
Essential
* Demonstrable experience of working in mental health services.
* Ability to meet agreed/specified service targets.
* Ability to manage own caseload and time.
* Demonstrates high standards in written communication.
* Able to write clear reports and letters to referrers.
* Experience with routine outcome monitoring.
Desirable
* Experience of working in the NHS Talking Therapies service.
* Worked in a service where agreed targets were in place, demonstrating clinical outcomes.
* Experience in teaching and liaising with other professional groups.
Skills & Competencies
Essential
* Accredited with a professional psychological therapy organisation (aligned to SCoPED column B or C).
* Full range of skills and competencies in delivering counselling-based interventions.
* Able to develop good therapeutic relationships with clients in person and using digital platforms.
* Proficient in IT skills, including data systems and working virtually using online platforms.
* Well-developed skills in the ability to communicate effectively, orally and in writing, complex, highly technical and/or clinically sensitive information to clients, their families, carers and other professional colleagues both within and outside the NHS.
* Has received training (either formal or through experience) and carried out risk assessments within the scope of practice.
* Competent in carrying out risk assessments and taking appropriate action in line with service protocols.
Desirable
* Trained in the provision of counselling supervision.
* Completed clinical audits within a service.
Training
Essential
* Able to attend appropriate training as the post develops.
* Good record of Continuing Professional Development and willingness to continue this.
Desirable
* Able to attend supervision training if not already qualified.
Other Requirements
Essential
* Ability and willingness to travel to locations throughout the organisation.
* High level of enthusiasm and motivation.
* Ability to work within a team and foster good working relationships.
* Ability to use clinical supervision and personal development positively and effectively.
* Ability to work under pressure.
* Regard for others and respect for individual rights of autonomy and confidentiality.
* Ability to be self-reflective, whilst working with service users, & in own personal and professional development and in supervision.
Desirable
* Fluent in languages other than English.
* Experience of working with diverse communities and within a multicultural setting.
Knowledge
Essential
* Demonstrates an understanding of anxiety and depression and how they may present in Primary Care.
* Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health / benefits & employment systems.
* Knowledge of medications used in anxiety and depression, and other common mental health problems.
* Demonstrates an understanding of the need to use evidence-based psychological therapies and how it relates to this post.
* Knowledge of child protection issues and other relevant legislation.
Qualifications
Essential
* Full accreditation with BACP or equivalent (SCoPED column B or C).
* This includes:
* British Association for Counselling and Psychotherapy (BACP): Accredited.
* United Kingdom Council for Psychotherapy (UKCP): Registered as a Psychotherapist or Psychotherapeutic Counsellor.
* Association of Christian Counsellors: Accreditation.
* National Counselling and Psychotherapy Society (NCPS): Accredited Professional registrants.
* British Psychoanalytic Council (BPC): Registered.
* -Band 7 role: PCE-CfD qualification.
* -Band 6 role: Meets requirements to deliver Person-Centred Experiential Counselling for Depression.
Desirable
* Relevant experience in Primary Care treating anxiety and depression.
* Counselling supervisor qualification.
* PCE-CfD supervisor qualification.
Person Specification
Experience
Essential
* Demonstrable experience of working in mental health services.
* Ability to meet agreed/specified service targets.
* Ability to manage own caseload and time.
* Demonstrates high standards in written communication.
* Able to write clear reports and letters to referrers.
* Experience with routine outcome monitoring.
Desirable
* Experience of working in the NHS Talking Therapies service.
* Worked in a service where agreed targets were in place, demonstrating clinical outcomes.
* Experience in teaching and liaising with other professional groups.
Skills & Competencies
Essential
* Accredited with a professional psychological therapy organisation (aligned to SCoPED column B or C).
* Full range of skills and competencies in delivering counselling-based interventions.
* Able to develop good therapeutic relationships with clients in person and using digital platforms.
* Proficient in IT skills, including data systems and working virtually using online platforms.
* Well-developed skills in the ability to communicate effectively, orally and in writing, complex, highly technical and/or clinically sensitive information to clients, their families, carers and other professional colleagues both within and outside the NHS.
* Has received training (either formal or through experience) and carried out risk assessments within the scope of practice.
* Competent in carrying out risk assessments and taking appropriate action in line with service protocols.
Desirable
* Trained in the provision of counselling supervision.
* Completed clinical audits within a service.
Training
Essential
* Able to attend appropriate training as the post develops.
* Good record of Continuing Professional Development and willingness to continue this.
Desirable
* Able to attend supervision training if not already qualified.
Other Requirements
Essential
* Ability and willingness to travel to locations throughout the organisation.
* High level of enthusiasm and motivation.
* Ability to work within a team and foster good working relationships.
* Ability to use clinical supervision and personal development positively and effectively.
* Ability to work under pressure.
* Regard for others and respect for individual rights of autonomy and confidentiality.
* Ability to be self-reflective, whilst working with service users, & in own personal and professional development and in supervision.
Desirable
* Fluent in languages other than English.
* Experience of working with diverse communities and within a multicultural setting.
Knowledge
Essential
* Demonstrates an understanding of anxiety and depression and how they may present in Primary Care.
* Demonstrates a knowledge of the issues surrounding work and the impact it can have on mental health / benefits & employment systems.
* Knowledge of medications used in anxiety and depression, and other common mental health problems.
* Demonstrates an understanding of the need to use evidence-based psychological therapies and how it relates to this post.
* Knowledge of child protection issues and other relevant legislation.
Qualifications
Essential
* Full accreditation with BACP or equivalent (SCoPED column B or C).
* This includes:
* British Association for Counselling and Psychotherapy (BACP): Accredited.
* United Kingdom Council for Psychotherapy (UKCP): Registered as a Psychotherapist or Psychotherapeutic Counsellor.
* Association of Christian Counsellors: Accreditation.
* National Counselling and Psychotherapy Society (NCPS): Accredited Professional registrants.
* British Psychoanalytic Council (BPC): Registered.
* -Band 7 role: PCE-CfD qualification.
* -Band 6 role: Meets requirements to deliver Person-Centred Experiential Counselling for Depression.
Desirable
* Relevant experience in Primary Care treating anxiety and depression.
* Counselling supervisor qualification.
* PCE-CfD supervisor qualification.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
Employer details
Employer name
Dorking Healthcare Ltd.
Address
Holmhurst Medical Centre
12 Thornton Side
Redhill
Surrey
RH1 2NP
Employer's website