Key Responsibilities:
1. Take ownership for operating the busy centre on a shift basis.
2. Ensure the centre is always clean, safe and in good working order..
3. Pick up departmental and team responsibilities as part of your development.
4. Deliver a fantastic customer experience to each and every user.
5. Upsell the facilities and services at every opportunity.
6. Support all the departments with making the centre a success.
About you:
7. Ownership mentality, can-do attitude, extremely customer focused.
8. Operational management and key holder experience within similar high-volume sports, leisure, entertainment, children's activities, fitness, hospitality or retail business.
9. Supervisory/people leadership experience possibly as a Team Leader, Assistant Manager, Duty Manager, Deputy Manager, Operations Manager, Leisure Club Manager, Store Manager.
10. The capacity to complete your National Pool Lifeguard Qualification (you must be able to swim) and First Aid at Work if you do not already hold them (paid by the company).
11. The flexibility to work a mixture of early shifts (6am-2pm), late shifts (2-10pm and weekend shifts (working one in three weekends)
12. Have your own transport or already living in Hertford.