Hays Technology is working with a client who is looking to add a Senior Service Designer to their team.
This role will be an initial 3-month contract with a highly likely extension. It will be up to £600 inside IR35 hybrid in Birmingham.
To be successful in this role you will need knowledge of:
* Deep understanding of service design principles, practices and methods
* Understanding of product development methodology, frameworks and principles
* Influencing, persuasion, communication
* Data and evidence-driven decision-making
* Knowledge of modern technology, including cloud technology, architecture, agile delivery methods and software practices
* Understanding of user research principles and benefits
* Understanding of the history of service design
Essential skills:
* Ability to guide design decisions in complex service areas, helping stakeholders see opportunities and leading process change and plotting a path forward
* The ability to understand technical complexity and risks, run collaborative design activities, and influence senior leaders and others.
* Ability to help services build and deliver on transformation vision
* Ability to manage risk, and explain the trade-off between complex risk factors to find simple ways forward
* The ability to facilitate and guide services, make decisions, and plot the path forward.
* Ability to prototype in different ways: on paper, in static code or in conversation
* Ability to build clear visualisations of service and user journeys to help teams plan and prioritise work
* Able to build great relationships with a wide range of disciplines
* Relentless user focus, with the ability to contribute to user research and the translation of user feedback into design decisions
#J-18808-Ljbffr