Join to apply for the Security Shift Leader role at Anchor Group Services 2 days ago Be among the first 25 applicants Join to apply for the Security Shift Leader role at Anchor Group Services About Us With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers. About Us With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to you, and with perks like our own employee assistance programme, wage advances with 'Wagestream', and a dedicated manager, we are industry leading employers. With hundreds of accredited online training options through our own Anchor Academy, you will be given the opportunity to progress your career in a way that suits you. Apply today and become part of Team Anchor, we are excited to be a part of your journey. Job Description Job Role: Security Shift Leader Working Hours: As per site rota - average 48 hours per week (6:00-18:00 & 18:00-6:00) Pay: £13.29 per hour Location: Market Place Shopping Centre, Bolton, BL1 2AL Reporting to: Operations Manager & Dual Services Manager Overview An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Shift Leader to join our established security team based at Market Place Shopping Centre, Bolton. As Security Shift Leader, you will be responsible for overseeing the daily operations and supervision of the security team, ensuring the safety and security of the site. You will be required to be flexible and reliable to cover shifts as required, providing a high level of customer service to visitors to the site, complete patrols and remain vigilant at all times. Duties Include * Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures * Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures * Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents * Completing reports by recording observations, information, occurrences, and surveillance activities * Maintaining organisation's stability and reputation by complying with legal requirements * Contributing to team effort by accomplishing related results as needed * Acting as a first line support to customers and visitors to site, providing a professional and friendly service * Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action * Maintaining professional conduct at all times * Oversee the daily operations and supervision of the security officers on shift * Monitoring officer performance including compliance with site procedures, patrol frequencies and work instructions * Assisting with the investigation of incidents and accidents * Conducting monthly welfare checks and contributing to the annual appraisal process * Support the Anchor Operations Centre with the allocation of site staff to customer assignments including the mitigation of issues arising as a result of shift blow outs Requirements * Full 5-year employment checkable history * Valid frontline SIA licence CCTV & DS * Customer Service experience and confidence to handle conflict in a correct manner * Flexible to meet the job requirements * Excellent communication skills both written and verbal * Smart appearance and be well-groomed * Reliable and punctual * High level of enthusiasm and passion * Ability to work in a fast-moving environment Benefits * Access to a range of nationally recognised courses to help further your career, via the Anchor Academy * Access to SIA and First Aid training at discounted rates, with financial support available * Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment) * Wagestream - access to pay as you earn it * Cycle to Work Scheme Available * Full uniform provided * Free Employee Assistance Programme 24/7 including access to counselling * Hospital Saturday Fund * Reward and Recognition awards What’s Next? If you would like to be considered for this position, APPLY NOW and we will be in touch. Other companies may call this role: Security Supervisor, Shift Security Supervisor, Security Team Leader, Security Operations Supervisor, Security Shift Supervisor, Lead Security Officer, Security Coordinator, Security Duty Officer, Security Shift Manager, Senior Security Officer, Retail Security Supervisor, Shopping Centre Security Lead, Security Team Leader – Retail, Customer Safety Supervisor, Loss Prevention Supervisor, Security Specialist, Security Officer, Shopping Centre Security Officer, Security Enforcement Officer Within commuting distance of: Salford, Manchester, Bolton, Chorley, Wigan, Westhoughton, Walkden, Bury, Atherton, Prestwich, Kearsley, Horwich, Clitheroe, Tyldesley, Hindley, Whitefield, Radcliffe, Leigh, Middleton, Blackburn, Astley, Worsley Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#D19947;border-color:#D19947;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> Seniority level * Seniority level Mid-Senior level Employment type * Employment type Full-time Job function * Job function Other, Information Technology, and Management * Industries Facilities Services Referrals increase your chances of interviewing at Anchor Group Services by 2x Get notified about new Security Lead jobs in Salford, England, United Kingdom. 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