Category: Retail Operations - Team Leader
Location: Manchester Airport, Terminal 2, Unit L00-RB-003, Landside Arrivals, Manchester, GB-MCR, GBR, M90 4AF
This is a full-time position (40 hours), worked over four nights per week with three days off. Your shifts typically start between 17:00–00:00 and finish between 04:00–08:00, depending on the rota. Weekend working is part of the pattern.
At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.
And as a Team Leader, you can too.
Why choose Costa?
Starting pay £13.93 per hour, rising with training to £14.43.
We offer some pretty brilliant perks, including:
* Access to the Coca-Cola share scheme with matched contributions
* 50% discount on all your favourite food and drinks in Costa stores
* A pension scheme matched up to 10%
* The Costa Financial Support Fund for team members facing unexpected financial pressures
We are passionate about being a great place to work, where you can bring your authentic self. We support diversity, equity, and inclusion, and continue to shape our culture around our core values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players.
Though a global brand, we remain connected to our roots through initiatives like the Costa Foundation and community engagement, helping to improve lives in coffee-growing regions and local communities.
What you’ll do
Being a Team Leader means more than just leading. It’s your opportunity to step up and:
* Ensure smooth shifts, even during busy periods
* Train and certify new Baristas
* Drive success for yourself and your team
* Create new recipes to energise your team
* Maintain high standards, from excellent espresso to monthly coffee excellence scores
Who you are
We’re looking for your unique qualities:
* An example setter, someone we can trust to keep everything running smoothly
* A leader, ready to take on new responsibilities
* A learner, eager to turn knowledge into innovative ideas
When you apply, you'll have a quick, casual chat via Sapia.ai — answering simple questions anytime, anywhere. This AI tool helps us fairly assess your traits and skills by comparing your responses to role requirements. Human review will always be part of the process. Need adjustments? Email costa.recruitment@costacoffee.com
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