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Principal Business Consultant - Endur, London
Client: ION
Location: London, United Kingdom
Job Category: Consulting
EU work permit required: Yes
Job Reference: bb1fcea324af
Job Views: 7
Posted: 26.04.2025
Expiry Date: 10.06.2025
Job Description:
The Role: The goal of the Principal Consultant is to complete successful implementation projects while ensuring customer satisfaction, contributing to best practices of the group, and mentoring other team members.
Key Responsibilities:
* Successfully implements projects while ensuring customer satisfaction.
* Contributing to best practices of the group and mentoring other team members.
* Supports the Project Manager on engagements along with functional responsibilities, assists with SOW creation, project planning, etc.
* Serves as Lead Business Consultant on Implementation projects on one or more functional area.
* Maintains full chargeability on one or more client accounts simultaneously.
* Authors Best Practice Document(s) in functional area.
* Identifies/pursues sales opportunities for additional consulting work at customer site.
* Provides information to Managers, Professional Services Director, or Account Manager as appropriate.
* Provides industry and functional expertise and leadership in the discovery workshop in designing, configuring, testing, and production support of the Product solution for the client’s business needs.
* Serves as the client’s principal point of contact for consultation and expert advice.
* Is in close communication with the Project Manager, regarding client questions and issues regarding the Product solution and configuration.
* Performs as the Lead Business Consultant in the workshop/requirements and design phase of the project.
* Serves as mentor and role model for all level Business Consultants in one or more functional areas of the Product solution.
* Works with Managers to enhance, publish, and train staff regarding implementation best practices in specific functional area of the Product solution.
* Presents the Product solution to both client executive and user-level audiences.
* Supports the Project Manager in obtaining client signoff of deliverables and milestones.
* Assumes hands-on project implementation duties in all phases of the Product implementation reporting to the project manager.
* Provides sales/presales support through estimation, document authoring for RFP/RFI responses, sales proposals, and hands-on demonstrations in specific functional area to meet the client’s desired business requirements.
* Supports the deliverables of the Technical Consultants by providing business and functional guidance, review, testing, and validation of scripted solutions (reports, plugins, and interfaces).
* Consults with ION Product Management to exchange information on the latest developments in the industry to improve the ION Products.
* Assists with services best practices.
Required Skills, Experience and Qualifications:
* Openlink Endur product experience in implementations per role profile.
* 5-10 years' experience in ETRM industry, systems implementation or similar project exposure and preferably experience in a consulting or similar role.
* Require Middle Office/Risk subject matter expertise and 5+ years specifically Endur Middle Office implementation experience.
* Bachelor’s Degree in one of the following: Finance, Accounting, Engineering, Economics, or a related IT field or equivalent experience in a related field.
* Ability to work as part of a project team structure.
* Ability to work onsite at client locations.
* 8 to 10 years direct experience in designing, configuring, and troubleshooting installations in client environments.
* 8 to 10 years Industry/systems experience.
* Demonstrated expertise in more than one area of Product configuration and in one or more industry Product set.
* Strong client-facing skills.
* Good interpersonal skills.
* Good written and oral communication skills.
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