Global Field Service & Commissioning Engineer (UK)
Join to apply for the Global Field Service & Commissioning Engineer (UK) role at Trelleborg Marine & Infrastructure
Global Field Service & Commissioning Engineer (UK)
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Join to apply for the Global Field Service & Commissioning Engineer (UK) role at Trelleborg Marine & Infrastructure
As a key member of staff within the Field Services Delivery and Support department, your role is to install, maintain, repair and service our range of electronic hardware / software-based control and safety systems at our customer sites globally.
This is a vital customer-facing hands-on engineering role which may be undertaken in shipyards, onboard ships, offshore installations, or terminal installations anywhere in the world.
Responsibilities
* On-site installation, commissioning, repair, modification and troubleshooting of all Trelleborg Marine Systems products.
* Internal support to other Trelleborg Marine Systems departments including Systems engineering and the Design departments.
* Routine Maintenance tasks e.g., Site Surveys, Technical Audits, System Health Checks, Spares Management, Obsolescence Reporting, System and software upgrades.
* Helping customers to fault-find and rectify problems via telephone, remote access, email etc. and where required, to respond to the customer’s site to carry out emergency repairs. This will include ‘out-of-hours’ work.
* Completion of pre-mobilization documentation; detailed Technical Customer Service Reports and other project documentation.
* In-house testing of Trelleborg Marine Systems products
* Customer technical liaison including conducting, System tests and Site tests before acceptance.
* Responsible for Customer Factory Acceptance test and Site Acceptance tests.
* Training of customer technical representatives including managers, superintendents, maintenance engineers and operators.
* Training of new staff members as well as staff members who may visit the UK office from regional offices.
* Assist, when necessary, in the development or upgrading of internal service/department procedures and documentation.
* Organisation of logistics and project preparation for Customer visits.
* Maintain and update Customer project files to a high standard after Customer visit.
* Discuss and recommend technical solutions with Customer and Project Manager.
* Accurate updating of the install data base.
Education & Experience
* Must have one of the following as minimum, HNC/HND/B.Sc./B.Eng in Electronic Engineering or equivalent proficiency.
* Internal training will be provided on our products and systems
Competencies
* Previous experience in electronic engineering, preferably of service and commissioning engineering experience, ideally in the marine industry or Oil & Gas sector, but will consider candidates from utilities and similar heavy industry Sectors
* At least some demonstrable site-based experience in electronic/electrical/software (SCADA, PLC or DCS) control and/or safety systems maintenance, fault finding, repair, modification (including wiring and fitting/assembly), testing and commissioning.
* Understanding of basics in analogue/digital design, power supplies and distribution annunciators, Networks/comms etc. and/or PLC/DCS software programming capabilities.
* Capability to analyse and follow schematics and technical drawings in fault-finding to component level.
* Good written and verbal communication skills (English) and able to liaise with customers in territories, worldwide.
* Be able to lift/carry approx. 30 kg of equipment – reasonable adjustments can be made.
* Strong Customer-Facing Skills, Provide excellent Customer support directly via email/remote access/telephone.
* Commercial awareness of project costs, time management and the associated control thereof.
* It is required that the individual in this role will independently manage their tasks in accordance with the programme and quality requirements, ensuring that quality & health safety procedures are always adhered to.
* A current driving licence and current Passport. A DBS check may be required for this role to ensure there are no travel restrictions linked to visa applications.
* Ability to travel globally and be prepared to be travelling 70% of the time.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Maritime Transportation
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