About us
The Old Courthouse Surgery is a patient-focused GP Practice providing exceptional healthcare and diverse services in Barnet.
Job Summary
We are seeking a reliable and organised Receptionist to join our friendly and busy team. Experience is preferrable but not essential as training will be given. As the first point of contact for our practice, you will play a crucial role in creating a positive and welcoming atmosphere for our patients and visitors. The ideal candidate will have excellent communication skills, be proficient in data entry and typing, and possess strong organisational abilities.
The working pattern is:
Monday
Tuesday
Friday and
You will also be required to cover holiday and sickness absence when needed.
Duties
* Greet and welcome visitors in a friendly and professional manner
* Answer phone calls and direct them to the appropriate service or clinician, including GP's, nurses, pharmacists, social prescribers, mental health workers, musculoskeletal practitioners etc
* Perform data entry tasks to update and maintain records e.g. patient registrations, repeat prescriptions etc
* Schedule appointments
* Assist with administrative and clerical tasks as needed
* Utilise Microsoft Office, outlook, and other computerised systems to complete tasks such as EMIS and DOCMAN.
* Maintain a clean and organised reception area
Skills
* Excellent phone etiquette and customer service skills
* Proficient in data entry and typing
* Familiarity with Microsoft Office, and other office software
* Strong organisational skills with the ability to multitask effectively
* Knowledge of EMIS or other software is a plus
* Detail-oriented with a high level of accuracy in completing tasks
* Ability to prioritise tasks and work independently
If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you. Apply today to join our team
Job Type: Part-time
Pay: £12.21 per hour
Benefits:
* Company pension
* On-site parking
Work Location: In person