A Hybrid working model We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. What does a Operations Executive do at Hogarth? They will facilitate the smooth running of project planning, resourcing and reporting as well as managing logistics and adhoc operational support for special projects. This role will work closely with all teams across the client account, including a large network of freelance talents & various global contacts. The Operations Executive needs to be confident communicating and negotiating priorities / deadlines with all stakeholders to best manage expectations. Fostering meaningful connections and maintaining an approachable, helpful demeanour is key to the success of this role. Someone who has worked in an EA / PA role previously would be well suited to this role. Resource Management Oversee onboarding for all new starters with tech and HR (FTE / FTC / Freelance) Check freelance availability where required & process freelance bookings Maintain our resource management tools / trackers Execute, track and manage bookings for 300 people during client’s on-site projects Setup new vendors in systems as required Ensure freelancer invoice/payment queries are resolved or escalated where needed Sensitively manage the storage and comms of confidential information (eg. day rates, employee info) Communications & Logistics Owner of all generic team comms – everything from business updates to social events Manage all queries sent to the Ops chat groups / inbox, responding to all messages within the agreed timeframe, escalating if/where required Work with dedicated tech team to oversee any IT logistics, arranging and tracking kit deployment Reporting Assist with adhoc reporting and data analysis requests – should be comfortable manipulating large datasets in excel Run regular global audits of the timesheet tool, resolving incorrect / incomplete data with the team Project Planning Work with the Client Operations Director to plan, arrange and launch the client’s confidential projects Develop a thorough understanding of the various teams’ ways of working to be able to support adhoc special projects effectively Arrange adhoc team meetings and team events Maintain the Ops training materials & templates Validate and record employee expense claims before assigning to Operations Director for approval Understand and work under the client’s confidentiality policy Reporting lines and key stakeholders: This role reports to the CEMEA Operations Lead and works with a wide range of internal stakeholders at different levels. Requirements Fluent written and spoken English Strong inter-personal skills Understanding of GDPR / experience handling sensitive data beneficial Project management / PA / operational background Excel proficient Self-driven and organised with a strong attention to detail and proactive approach to problem-solving Ability to work effectively and collaboratively in high-pressure situations and tight timeframes LI-LS1 HYBRID