Overview
Do you have a passion for a great guest experience? Are you looking for a flexible job to work around school or commitments?
The important stuff: Free health club membership (T&Cs apply), discounts across The QHotels Collection, Family & Friends discounts in hotels across The QHotels Collection, support with training and professional qualifications (including course fees), various learning & development opportunities, access to an Employee Assistance Program – Hospitality Action, refer a friend scheme, free parking, and much more.
Responsibilities
* You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
* You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Qualifications
* Passion for delivering exceptional guest service
* Strong customer service skills
* Good time management and organisational skills
* Ability to work under pressure
About the role and location
The Park Royal Hotel & Spa is located just outside Warrington. Our hotel is a 4-star, 146-bedroom property with a restaurant, lounge bar and terrace. We offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, cardio & weights room, pool, sauna, steam room, 3 tennis courts and a relaxing Elemis spa.
About The QHotels Collection
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. If you require any reasonable adjustments at any stage of the recruitment process, please let us know so we can make the changes accordingly. The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant, achieving the Silver Award.
Benefits
* Free health club membership (T&Cs apply)
* Discounts across The QHotels Collection
* Family & Friends discounts in hotels across The QHotels Collection
* Support with training & professional qualifications, including course fees
* Various learning & development opportunities
* Access to an Employee Assistance Program – Hospitality Action
* Refer a friend scheme
* Free parking
* And much more
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