Tesco Shift Leader - Belfast Holywood Express
Holywood, Northern Ireland, United Kingdom
Pay
Our Shift Leader rate of pay starts from £14.76 an hour. Additional payments may also apply depending on location.
Availability & Hours
It is our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too.
Availability windows for the week:
* Sun: 06:00 – 15:00
* Mon: 06:00 – 14:00
* Tue: 13:15 – 22:15
* Wed: 13:15 – 22:15
* Sat: 06:00 – 15:00
Responsibilities
* Work in a fast‑paced retail environment, with bags of variety
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations
* Be there for customers, listening to them and helping to make sure they leave the store with what they came for
* Look for ways to improve service, including coaching your colleagues and giving feedback to the team
* Guide and support your colleagues in‑store, making sure it stays a safe place to work and shop
* Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
* Lead from the front, and set a great example for your colleagues in everything you do
* Coordinating the store team to deliver an easy, fuss‑free shopping experience for customers
* Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
* Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety
* Being the go‑to person for colleagues in the absence of a manager for day‑to‑day queries
* Keeping the team well‑informed and up to speed on any communications, changes, or updates
* Following health and safety routines and procedures, and ensuring colleagues do the same
* Recognising and celebrating colleagues within the team who are providing great service
Qualifications
* Please note you must be 18 or over to apply for this role.
* To be a great role model, by always giving thoughtful customer service that ensures every customer's needs are met.
* To build strong, long‑lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work.
* To be a clear communicator, comfortable with using a variety of methods to keep your team well‑informed and up to date.
* To be comfortable taking the lead, and overseeing the store in the absence of your Manager.
* To be a good decision maker, who is flexible in the way you think and comfortable handling change to ensure everything we do is right for customers and colleagues.
* To be motivating, so you can inspire your team to deliver beyond expectations.
* To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day.
Benefits
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus bank holidays)
* Request flexible working from day one
* 10% off and 15% at pay‑day weekends – save up to £2,000 a year with your Colleague Clubcard
* Access to free wellbeing services with a range of resources to support your mind, body, and life
* Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%
* Benefits to suit you – choose what you use, from discounts and shares to cycle‑to‑work schemes
* Uniform provided and policies to support you for all life’s moments, big and small
* Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds
About Tesco
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." We are a place where everyone is welcome and we celebrate the individuality of our colleagues. We are proud to be committed to a fully inclusive and accessible recruitment process.
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