Your Next Career Opportunity Awaits!
1. Location: Northampton
2. Salary: £30,000 per annum
3. Hours: 08:30am – 17:30pm
Are you passionate about delivering exceptional customer service and have a knack for invoicing? RH Commercial Vehicles is looking for an enthusiastic and detail-oriented individual to join our dynamic team.
Why pick us?
4. Career Progression – Unlock new opportunities with leadership training and professional development.
5. Boost your health – Enjoy a large range of perks to keep your mind, body and health in peak condition. We offer company pension schemes, sick pay and holiday allowance.
6. Positive Work Environment: Join a supportive team that works together to deliver the best experience for our customers.
7. Extra Benefits! Enjoy designated break areas kitted out to boost your downtime, fantastic company events, Christmas Gift Cards, and free access to our well-being programme which includes plenty of Highstreet discounts.
The Challenge:
As an Invoicing Clerk, your key responsibilities will include:
8. Invoicing: Generate and issue invoices for vehicle repairs, parts, and service transactions, ensuring all details are accurate and comply with dealership policies.
9. Carrying out regular WIP checks to ensure all completed jobs are invoiced promptly and nothing is left unbilled.
10. Customer Communication: Address customer inquiries regarding invoice issues, providing clear and professional explanations.
11. Collaboration: Work closely with the sales, service, and parts departments to ensure seamless invoicing processes.
12. Invoice Queries: Handle and resolve internal and external queries regarding invoicing promptly and professionally, liaising with relevant departments to investigate and rectify issues.
13. Warranty and Contract invoicing: Process and review warranty and contract claims. Managing warranty and contract claim rejections, ensuring timely resubmission or escalation as required.
14. Warranty Assistance: Support the Warranty and Contracts Manager with queries and documentation while adhering to warranty and contract procedures.
What we are looking for:
15. Exceptional Communication Skills: You’ll be talking to customers regularly, so being friendly, approachable, and clear is key.
16. Attention to Detail: You’ll be handling important invoices and customer data, so accuracy is vital.
17. Computer Skills: A good knowledge of Microsoft Word, Excel, and Outlook applications and solid computer literacy skills.
18. Team Player: RH Commercial Vehicles thrives on collaboration. You’ll work closely with other departments to ensure smooth operations.
19. Experience in Invoicing: Previous experience in a similar role, but we are willing to train the right person with the right attitude.
You’ll Really Hit the Ground Running if:
20. Commercial Vehicle Dealership Experience: If you have previous vehicle dealership experience, you’ll fit right in!
Who are RH Commercial Vehicles?
We are an award-winning company with a strong reputation for delivering top-quality commercial vehicles and unparalleled customer service. Our team is the heart of everything we do, and we are looking for people who share our passion for excellence.
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