Do you have previous retail sales experience and confident in upselling through excellent communication and product knowledge? Are you able to work in a fast-paced environment? Are you passionate about pets?
We are recruiting for a Store Assistant to join our Shrewsbury team. You will be joining a friendly, welcoming but hard-working team.
Job Duties:
* Sales: Responsible for promoting and selling products such as pet food, accessories, toys, and grooming supplies. This involves actively engaging with customers, upselling or cross-selling products, and processing transactions.
* Customer Service/Assistance: Helping customers find products suitable for their pets, offering advice on pet care, nutrition, and health. This could also involve handling complaints.
* Stock Management: Ensuring that shelves are well-stocked, neatly organised, and products are correctly priced. This may involve restocking shelves, receiving deliveries, and booking in deliveries.
* Pet Care: Assisting customers with questions about pet care, including advice on at home grooming, basic training, and general well-being of pets.
* Store Maintenance: Keeping the store clean, tidy, and presentable. This includes tasks like sweeping floors, dusting shelves, and maintaining a welcoming environment for customers and their pets.
* Knowledge of Products: Staying informed through Myagi and self-motivated learning, such as product suppliers and Pet Industry publications, about the latest products, pet trends, and industry developments to provide accurate information and recommendations to customers.
* Promotions and Events: Wholeheartedly participating in promotional events, sales campaigns, and pet-related activities to attract customers and increase sales.
Required Skills:
* Customer Service: Excellent interpersonal and communication skills are essential for assisting customers effectively and providing exceptional service.
* Sales Skills: Ability to persuade and influence customers, upsell or cross-sell products, and meet sales targets through effective communication and product knowledge.
* Teamwork: Collaboration with colleagues to maintain store operations, assist customers, and achieve common goals.
* Attention to Detail: Being meticulous in maintaining product displays 'packet perfect', pricing accuracy to uphold store standards.
* Computer Literacy: Basic proficiency in till systems and Myagi to ensure continuous professional development.
Desirable skills:
1. Product Knowledge: A good understanding of our range of luxury pet products, including pet food, accessories, toys, and grooming supplies.
2. Pet Care Knowledge: Basic knowledge and understanding of pet care, including nutrition, health, grooming, and behaviour
3. A Growth Mindset: At Just for Pets, we pride ourselves on promoting from within. We believe in retaining our best talent by offering promotions, training and development which includes accredited courses.
Benefits:
* Colleague Discount
* Long service voucher and certificate rewards
* Pet bereavement leave
* A day off for your birthday
* Employee Assistance Programme
* Pennies for Thought ideas scheme
* Discretionary performance-related bonus scheme
* Travel loan scheme
* Free mortgage advice
"Please be advised that the National Minimum Wage rate applicable to your age will apply to this position"
Job Type: Part-time
Pay £12.21 per hour for individuals aged 21 and over, with National Minimum Wage applicable for those aged 21 and under.
Job Type: Part-time
Pay: £12.21 per hour
Expected hours: No less than 24 per week
Benefits:
* Employee discount
Work authorisation:
* United Kingdom (required)
Work Location: In person