A place to create moments that matter
Location: Bradford, Hybrid (Tuesday, Wednesday & Thursday)
Salary: £29,657 per annum, pro rata
Contract: 6 month Fixed Term Contract
Hours: 35 hours per week, Monday – Friday between 8am and 5pm
Thousands of families rely on our client for a safe, affordable home. And as the housing crisis deepens, the work they do has never been more important. It’s this belief - that everyone deserves a place to call home - that drives everything they do. For a career that means more and makes a meaningful impact on society, this is the place to be.
About the role
They’re looking for a passionate person to join their Allocations and Lettings team in Bradford as a Lettings Coordinator. You’ll be at the heart of their mission – marketing our client's homes and guiding customers through the journey of moving in. Working within a specialist national lettings team, you’ll collaborate with Local Authority partners to ensure properties are advertised fairly, transparently and in line with legislation.
You’ll support customers throughout the application process, keep them informed, assess eligibility and help them access support where needed. This is a fast-paced, rewarding role where no two days are the same. You’ll need resilience for the conversations that don’t lead to sign‑ups, and great organisational skills to keep things moving because every empty property is an opportunity to change someone’s life.
If you’re ready to combine customer care with problem-solving in a role that truly makes a difference, they’d love to hear from you.
Salary: The salary for this post is £29,657 per annum, pro rata for applicants who fully meet the requirements. If you’re still developing some of the skills, you can start 5% or 10% below the spot rate, with support and progression to reach the full amount.
About you
* Experience in lettings or allocations, with strong knowledge of legislation
* Proven ability to build successful relationships with external partners
* Strong written and verbal communication skills
* Intermediate to advanced MS Office and business software skills
* Excellent organisation and ability to manage deadlines
* Strong record‑keeping skills and GDPR awareness
* CIH Level 3 Certificate in Housing Practice or equivalent, or willingness to work towards it
Lettings Coordinator Interviews
They want your candidate experience to reflect who they are – a place to grow, thrive and be you.
Stage 1: A Place to Connect
* A call with the hiring manager to learn more about the role and your experience.
* Planned date: 24th March via Teams.
Stage 2: A Place to Show Your Strengths
* A role‑related assessment and behavioural interview, plus a Customer Service Questionnaire completed in advance.
* Planned date: 1st May at the Bradford office.
Pre‑employment checks, including DBS and social media screening, apply before an offer is confirmed.
A place to build a future
Here, you’ll have the opportunity to learn new skills, work collaboratively and take your career in different directions. They support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata), your birthday off, the option to purchase additional leave, a cash health plan, gym discounts and a volunteer day.
You’ll also have access to Defined Contribution and Defined Benefit pension schemes via salary sacrifice, plus life assurance at three times your salary.
If you require reasonable adjustments during the recruitment process, please reach out.
Please don’t delay in submitting your application. Roles may close early where urgent or where they receive high volumes of applications.
Candidates must have current eligibility to live and work in the UK. The organisation does not hold a sponsorship licence.
Recruitment Agencies: Our client works exclusively with partners on their preferred supplier list (PSL) and do not accept unsolicited CVs.
You may have experience in the following: Lettings Officer, Allocations Officer, Housing Coordinator, Tenancy Coordinator, Housing Officer, Lettings Administrator, Property Lettings Coordinator, Housing Support Officer, Social Housing Officer, Customer Services Housing Officer, Estates Coordinator, Housing Assistant, Property Allocations Coordinator.
REF-227 690