Customer Service Representative – Chesterfield Location: Chesterfield Salary: £25,000 pro rata Bonus & Benefits Hours: Full-time (Monday – Thursday, 8am – 5pm) OR Part-time (25 hours per week) Francesca’s Recruitment Ltd is pleased to partner with a leading food wholesaler in Chesterfield to recruit a Customer Service Representative for a permanent position. This is an excellent opportunity to join a well-established business that has been serving the catering industry since 2001. Role Overview This position offers a varied and dynamic work environment, ideal for an individual who thrives on providing exceptional customer service and building strong client relationships. The successful candidate will play a key role in ensuring a seamless ordering process while supporting the continued growth of the business. Key Responsibilities * Handle customer inquiries via phone, WhatsApp, messenger, and email, ensuring prompt responses. * Deliver exceptional service, keeping customers informed and providing solutions. * Maintain strong relationships with existing clients while supporting business development. * Assist with sales promotions, helping customers maximize profit margins. * Work collaboratively with telesales and delivery teams to ensure smooth operations. Candidate Requirements * Strong communication and interpersonal skills with a customer-focused approach. * Ability to work efficiently in a fast-paced environment and multitask effectively. * Prior experience in customer service or food wholesale is advantageous but not essential. * A proactive and enthusiastic attitude towards service excellence. Benefits * Competitive pro-rata salary (£25,000 full-time equivalent) plus bonuses. * Join a friendly and supportive team in a well-established business. * Opportunity to develop professionally within a respected food wholesaler. * A dynamic role offering variety and engagement in daily tasks. Apply today through Francesca’s Recruitment Ltd! Hiring CustomerServiceJobs ChesterfieldJobs FoodWholesaler Recruitment JoinTheTeam CareerGrowth PartTimeJobs FlexibleWork ApplyToday