Overview
Pay - £7.55 - £12.21 per hour.
Our store in Sunderland is looking for a minimum 8hrs per week Sales Assistant. You will need to be fully flexible over the course of the week. The hours will be spread across the week but will include at least one evening and a Saturday or Sunday shift.
Here at Dunelm, our Sales Assistants are the foundation of our team; a wonderful group of people at the heart of our stores. With customer focus as our top priority, our Sales Assistants are the first point of contact for helping customers and are always interacting to ensure they leave satisfied and with a positive impression, encouraging their return.
16-17 years old: £7.55
18+ years old: £12.21
Dunelm is committed to being a fully inclusive business that reflects our customers and locations. We value diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender, sexual orientation, socio-economic background, or education. We aim to create a workplace where everyone can thrive and have systems in place to support all colleagues. We seek applicants who share our values and celebrate diversity in all its forms.
What you'll be doing
The role involves training in all aspects of customer-facing store life:
* Tills – Serving customers with purchases or returns, ensuring all items are complete, and fragile items are packed securely for safe delivery.
* Shop floor – Assisting customers in finding products and providing excellent service to foster loyalty and a love for our products and team.
* Hosting – Using our iPad systems to order products for home delivery if customers can't find what they need. Training will be provided to create bespoke curtain and blind orders, and to style departments like bedding displays to inspire customers.
* Stock and Delivery – Involving physical tasks such as heavy lifting, merchandising, updating prices, tidying the store, receiving deliveries, checking stock, and replenishing shelves, always with customer needs in mind.
What we'll look for in you
* Supportive and encouraging team player who helps create a welcoming work environment.
* Confident, sociable, and excited to work in retail, delivering memorable customer experiences.
* Eager to assist colleagues and contribute to team success by communicating effectively with team leaders and management.
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