Join to apply for the Graduate Trading Application Support role at Chicago Organizing
4 days ago Be among the first 25 applicants
Join to apply for the Graduate Trading Application Support role at Chicago Organizing
(SQL, FIX Protocol, UNIX / LINUX, Trading, FinTech, Financial Technology, Financial Services, Computer Science or Finance Degree)
* This is a hybrid role, 2 days remote and 3 days in the office***
Our client actively encourages diversity, equality and inclusion within its workforce and welcomes applications from a diverse background, REC Solutions Limited does not discriminate in regards to age, gender, national origin, religion or any other basis.
An excellent opportunity has arisen for a Graduate Trading Application Support to join a friendly team, ideally we seek a recent graduate with a technical or finance related degree. My client are a well-established exchange (FinTech, Financial Technology) company based in the City, London. They are working with some cutting edge technologies, this is an excellent opportunity to join an innovative, forward thinking company within the FinTech / Financial services space. Full on the job training will be provided and excellent career progression potential.
The successful candidate will join a friendly and supportive team, my client aim to recruit the best people from all walks of life and diverse business backgrounds. If these sentiments align with your thinking, then my client could be the ideal place for you to start and develop your career.
Benefits (not exhaustive list):Graduate Trading Application Support(SQL, FIX Protocol, UNIX / LINUX, Trading, FinTech, Financial Technology, Financial Services, Computer Science or Finance Degree)
* Competitive salary
* 25 days annual leave - not including bank holidays
* Private medical insurance
* Flexible working hours
* Company pension
* Group Policies Life Assurance, Income Protection and Critical Illness
* Discretionary bonus
* Share Incentive Plan
* Electric Car Scheme
* Enhanced Maternity and Paternity Policy
* Workplace Nursery Scheme
* Length of service holiday entitlement
* My client is an equal-opportunities employer. All applicants will receive consideration for employment without regard to race, gender, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Job Overview:Graduate Trading Application Support(SQL, FIX Protocol, UNIX / LINUX, Trading, FinTech, Financial Technology, Financial Services, Computer Science or Finance Degree)
* The primary responsibilities of the Graduate Trading Support Analyst will be maintaining, and running the client exchange platforms, full on job training will be provided along with excellent scope for learning and growing within the role.
* My client is a growing business and this list of exchanges which the Exchange Operations Team supports may grow in the future.
* There may also be some evening and weekend work.
Responsibilities and Duties:Graduate Trading Application Support(SQL, FIX Protocol, UNIX / LINUX, Trading, FinTech, Financial Technology, financial Services, Computer Science or Finance Degree)
* Responsible, along with other operational team members, for the day-to-day running and maintenance of the platforms.
* Providing first line support, answering phone calls and monitoring help desk systems, dealing with basic issues and escalating other calls to the appropriate person.
* Maintain a high degree of customer service for all support queries
* Performing troubleshooting and collection of information for effective issue diagnosis and internal escalation
* Maintain security reference data for the admissions/withdrawals/amends/edits of securities across all platforms.
* Maintain and enhance knowledge base and documentation.
* Work with other departments (Compliance, Surveillance, Infrastructure and Sales) to ensure appropriately monitored live operations of all platforms
* Raise and deploy changes to support the day to day running of multiple exchange platforms.
* Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified
* Ensure processes are streamlined
* Ensure process maps are followed to reduce risk.
* Work with teams internally to streamline and enhance operational tool functionality and capture requirements for future development.
Experience Essential:Graduate Trading Application Support(SQL, FIX Protocol, UNIX / LINUX, Trading, FinTech, Financial Technology, Financial Services, Computer Science or Finance Degree)
* Ideally a minimum 2:1 Degree level qualification (technical, computer science or finance related degree) and/or 2 years of experience
* Proficient with Microsoft Excel and other Microsoft Office products
* Prior experience in operation or technical support role
* Excellent communication skills with an ability to explain technical concepts in simple terms to a non-technical audience
* Confidence to take inbound calls and make outbound calls
* Ideally Experience with FIX Protocol but not a must
* Ideally Exposure to UK and EU equity markets including understanding of trade lifecycle but not a must
* Ideally Ability to write SQL queries and a strong understanding of relational databases but not a must
* Ideally Experience using Unix/Linux servers but not a must
* Previous use of GIT version control or similar
* Ideally Scripting experience e.g. bash/shell, python or similar
Desired:Graduate Trading Application Support(SQL, FIX Protocol, UNIX / LINUX, Trading, FinTech, Financial Technology, Financial Services)
* Experience with Binary Protocols
* Dashboard creation in Grafana
* Previous experience with Atlassian product suite
* Basic networking concepts and troubleshooting TCP/UDP, telnet, IP, Ports etc
Skills:Graduate Trading Application Support(SQL, FIX Protocol, UNIX / LINUX, Trading, FinTech, Financial Technology)
* Effective communicator
* Attention to detail, numerate, self-motivated
* Excellent team player, able to work on own initiative
* Interest in financial markets and the requirements to operate effectively in a highly regulated environment
LNKD1_UKTJ
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
IT System Training and Support
Referrals increase your chances of interviewing at Chicago Organizing by 2x
Get notified about new Application Support Specialist jobs in London, England, United Kingdom.
Greater London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
Application Support Engineer (Entry Level)
London, England, United Kingdom 2 days ago
London, England, United Kingdom 4 weeks ago
Trade Application Support - Elite FinTech - Up to £150,000 + Bonus
London, England, United Kingdom 1 month ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 5 days ago
City Of London, England, United Kingdom £35,000.00-£40,000.00 3 weeks ago
London, England, United Kingdom 2 months ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 days ago
London, England, United Kingdom 1 month ago
Greater London, England, United Kingdom 4 weeks ago
London, England, United Kingdom 2 days ago
London, England, United Kingdom 1 week ago
Senior Technical Support Specialist - Supply Chain Systems
London, England, United Kingdom 1 month ago
London, England, United Kingdom 2 weeks ago
Hemel Hempstead, England, United Kingdom 4 days ago
Hammersmith, England, United Kingdom £35,000.00-£40,000.00 5 days ago
London, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr