We are currently seeking a Concierge to join out team. Call Call 44 (0)1736 795311 or email recruitment@carbisbayhotel.co.uk The role: Carbis Bay Estate are currently recruiting for an enthusiastic and committed concierge. This is an exciting opportunity to join a dedicated team working for an award winning, luxury brand. Responsibilities: As Concierge on the door, you will be the first face the guest sees on arrival so must demonstrate a genuine, warm, and welcoming nature. Your tasks will include but will not be limited to: To deliver an exceptional service to our guests ensuring they have a pleasant and comfortable stay with us. To assist guests with any questions or queries they may have regarding transportations, hotel amenities, or the locality. Manage the flow of people coming in and out of the hotel to keep the lobby space orderly and the driveway clear. To be aware of any VIP or repeat guests staying at the hotel and personalise service accordingly. To direct traffic on the hotel forecourt and to ensure that the forecourt and entrance are not obstructed in any way. To be an ambassador for Carbis Bay Estate as well as someone who embodies our values and philosophies. Employment benefits: 25% off food and drink at Carbis Bay Estate A complimentary meal on your birthday Team events to enjoy including a staff summer beach BBQ and a winter roast dinner Free use of the Ocean Sports hire equipment, including stand up paddleboards and kayaks, all subject to availability Free staff beach fitness classes Job Type: Full-time, contract COVID-19 considerations: PPE supplied if required. Systems in place to reduce direct customer contact, social distancing etc