Band Level 5 Job Description Summary LI-Hybrid Primary Location: Birmingham, UK Other Locations: Newcastle, Leeds, Sheffield, Oswestry, Bristol, Cardiff Relocation Support: This role covers the geography South West, Midlands and North East, UK. Novartis is unable to offer relocation support: please only apply if accessible. Join Novartis in a pivotal role where your strategic leadership will drive gene therapy access across the South West, Midlands and North East. As a Gene Therapy Regional Manager, you’ll build lasting partnerships with key healthcare stakeholders,, and shape innovative solutions that meet both customer needs and business goals. This is your chance to make a meaningful impact in a rapidly evolving therapeutic area—bringing transformative treatments to patients who need them most. Job Description Key Responsibilities: Achieve sales, productivity, and performance targets within defined budgets and timelines. Maintain comprehensive knowledge of the product, territory, and gene therapy pathway, including coordination with infusion centres and management of AAV9 testing and bespoke patient orders. Develop and execute tailored business plans, including marketing initiatives, customer events, and product launch activities within rare disease indications. Serve as the primary contact and project lead for referral and infusion centres, supporting all aspects of the gene therapy process. Address reimbursement inquiries and manage supply contracts in collaboration with relevant stakeholders. Organize and deliver educational programs in alignment with Medical Affairs and compliance guidelines. Implement and oversee patient support programs and projects, ensuring timely delivery and adherence to regulatory and budgetary requirements. Build long-term partnerships with senior clinical stakeholders and leverage deep market, patient, and customer insights to drive decision-making and enhance customer satisfaction. Essential Requirements: Strong communication skills and proven ability to work across teams and with senior stakeholders to complete activities Strong project management experience, with ability to be solutions oriented and a self-starter. Ability to manage multiple competing priorities to deliver on time and in budget Comprehensive knowledge and understanding of UK healthcare system and patient services, especially in given therapy area combined with strong business acumen and customer understanding Proactive, clear and engaging communication (verbal and written) Excellent collaboration with internal and external stakeholders to achieve business objective Demonstrates well-developed ethical business standards; working knowledge of regulatory and compliance, a customer-focused mindset and lives our Novartis culture, values and behaviours at all times Desirable Requirements : Rare disease indications, neuropediatric experience and experience of launch in rare diseases preferred. Access experience Commitment to Diversity: We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. Why Novartis? Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture You’ll receive: Competitive salary, Annual bonus, Pension scheme, Share scheme, Health insurance, 25 days annual leave, Flexible working arrangements, subsidized dining facilities, Employee recognition scheme, learning and development opportunities. Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network Skills Desired 5G Technology, Account Management, B2B (Business To Business), Building Constructions, Business-To-Business (B2B) Sales, C (Programming Language), Communication, Customer Care, Customer Experience (CX), Customer Marketing, Customer Relationship Management (CRM), Diversity and Inclusion (D&I), Integrated Marketing, Internet, Key Account Management, Market Development, Small Businesses, Strategic Selling, Windows, Wireless Communications