PPM Coordinator/Scheduler Salary: Up to £31,000 per annum (depending on experience) Department: Customer Service Location: Office Based Hours: Monday to Friday | 08:30 – 17:30 (40 hours per week) The Opportunity We are recruiting an experienced and highly organised PPM Administrator to join our fast-paced Customer Service and Service Delivery team. This is a vital role supporting the client base, ensuring seamless coordination between customers, engineers, suppliers, and internal departments. This position is ideal for a proactive, detail-oriented administrator who thrives in a busy environment, enjoys problem-solving, and is passionate about delivering excellent customer aftercare. Reporting to the Service Desk Manager / PPM Lead, you will work closely with all departments to ensure service levels, SLAs, and customer expectations are consistently met. Key Responsibilities * Processing quotes for remedial works and planned preventative maintenance (PPM) * Logging, booking, scheduling, and closing PPM and remedial calls * Coordinating and scheduling engineers’ workloads throughout the day * Monitoring engineer attendance and SLA compliance * Processing RAMS, permits, and customer portals * Raising purchase orders with suppliers and third parties * Escalating customer complaints when required * Supporting invoicing, orders, quotes, and email communications * Attending meetings and training sessions...