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Are you an experienced Hospitality Manager with experience in overseeing the successful running of Restaurants/Bars and Accommodation?
Are you a brilliant host?
Surya Hotels are recruiting for a General Manager to lead site operations at our Kingscliff hotel, right on the sea front. The role involves leading and mentoring the team, delighting guests, and acting as a stable conduit with the Hotels' Support Office. This may be your first General Manager appointment, but you should have solid experience managing F&B to lead this food-focused site.
The hotel is a contemporary coastal hotel, loved by locals and cherished by travelers seeking seaside pleasures. Located just south of Clacton-on-Sea and north of Frinton, it offers a classic English seaside experience. The Kingscliff hotel features 30 rooms, a restaurant, and a relaxing garden, perfect for guests to enjoy the sea air and fresh seafood.
To be successful as our Hotel General Manager, you need:
* Management experience in a 3/4-star hotel with 30+ bedrooms, OR
* Phenomenal experience leading hospitality teams, including front and back of house, enhancing guest experience
* A desire to drive and improve standards across the hotel
* Great attention to detail in delivering food and service
* Insight into the local market and opportunities to increase dwell time and revenue
* Ability to lead and inspire teams across various divisions: Restaurant, Kitchen, Housekeeping, Reception
* Numerical skills to analyze data, drive occupancy, ARR, and manage stock control and ROI
* Compassionate leadership to motivate and develop your team
* Ability to balance being hands-on with strategic oversight to grow the business
The ideal Hotel General Manager:
* Has experience in a similar role with site and P&L responsibility
* Possesses a strong hospitality background, preferably F&B driven, with proven success
* Has excellent management skills, including recruitment and performance management
* Is commercially astute, monitoring trends and identifying opportunities
* Has a flexible approach and a 'can do' attitude
In return, we offer:
* A highly competitive salary plus tips
* Management bonus scheme—earn up to 50% on top of your salary
* Life Assurance
* Virtual GP—24-hour medical advice
* Increasing annual leave
* Bike to work scheme
* Varied working hours and career development opportunities
* Discounts on hotel stays and meals—up to 50%
* Wagestream financial control facility
* Employee Assistance Programme—support available 24/7 for you and your family
We offer a great environment where you can influence menus, mentor your team, and contribute to your site's success.
Surya Hotels is a leading UK niche hotel group with a rapidly expanding portfolio across beautiful locations, from historic towns to coastal resorts and picturesque villages. Our ethos is to exceed guest expectations, creating warm, memorable experiences rooted in our heritage and community.
If this sounds like the perfect role for you, we look forward to receiving your application and speaking with you soon!
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