This role is temporary and the engagement date will end on September 7th 2025.
Originally established with the Glasgow flagship in 1849, Frasers are dynamic retail destinations, designed as inspirational places to meet, explore and shop. Frasers stores boast an unrivalled range of beauty, fashion, premium and contemporary accessories, designer childrens-wear, and homewares, with a focus on experience, brands and service – staying true to the vision set out by Hugh Fraser.
Job Description
As a Beauty Sales Advisor, you will be the expert in our beauty department, offering personalised advice, product demonstrations, and a luxurious shopping experience. Your enthusiasm for beauty and dedication to customer satisfaction will help our customers look and feel their best.
If you have a love for cosmetics, skincare, and fragrances, and a talent for delivering exceptional customer service, we want to hear from you!
* Competitive Salary: A rewarding pay structure with opportunities for bonuses.
* Employee Discounts: Generous staff discounts across all Frasers and Frasers Group stores.
* Career Development: Opportunities for career growth and progression within the company.
* Training: Comprehensive training to help you succeed and advance in your role.
* Vibrant Work Environment: A dynamic and supportive team culture in a luxury retail setting.
Whilst this is a customer facing role, we require an individual with the flexibility to support colleagues in other areas of the store when required from time to time.
Key Accountabilities
* To greet and engage with customers on arrival and answer any first queries e.g. where is buy and collect.
* Able to assist customers where security tags have been left on at the barriers.
* Able to recognise and support on nearby tills if necessary.
* Deliver a world class customer experience that is unrivalled in the marketplace.
* Display excellent attention to detail when helping to style customers by actively listening to their needs.
* Introduce customers to and demonstrate enthusiasm for all multi-channel services to drive sales and build customer loyalty.
* Resolve queries effectively face-to-face or on the telephone.
* Maintain replenishment and achieve excellent stockroom and back of house standards to ensure product availability.
* Maintain high standards of personal presentation.
* Take an active role in supporting in-store events, providing ideas and feedback on ways to improve.
* Maintains sophisticated retail and visual standards to capture the customers imagination to drive sales.
* Takes an active role in loss prevention within the store.
* Adheres to all health and safety policies at all times.
Qualifications
* Beauty Enthusiast: A passion for all things beauty, with a strong understanding of skincare, makeup, and fragrance.
* Customer-Focused: Exceptional communication skills with a natural ability to build rapport and trust with customers.
* Sales Driven: Proven track record in meeting or exceeding sales targets in a retail environment.
* Presentation Skills: Confidence in conducting product demonstrations and consultations.
* Team Player: Ability to work well within a team, supporting colleagues and contributing to a positive work environment.
* Flexibility: Availability to work weekends, holidays, and varying shifts as required.
* Experience: Previous experience in beauty retail or a similar role is highly desirable.
Additional Information
* Think without limits - Think fast, fearlessly, and take the team with you.
* Own it and back yourself - Own the basics, own your role and own the results.
* Be relevant - Relevant to our people, our partners and the planet.
This role has no guaranteed hours of work, hours of work can therefore vary from week to week and, as a result, there may be weeks when no hours of work are offered.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Retail
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