Streamline Recruitment are working with a well-established logistics business who are looking to appoint a Head of Road Freight Operations at their site in Thurrock. This is a hands-on role, leading a small team with a focus on improving operational efficiency, implementing effective processes, and driving profitability — all while ensuring exceptional customer service. You'll also take ownership of compliance across import/export procedures, support ongoing team development, and play a key role in the next phase of operational growth. The Role: * Oversee the day-to-day running of road freight operations * Manage and develop a small team, including appraisals, reviews, and disciplinaries * Ensure full compliance with customs regulations, H&S, and ISO standards * Identify and implement process improvements across the operation * Collaborate closely with warehousing and contract logistics teams * Attend client meetings and contribute to business reviews and wider strategy What We’re Looking For: * Proven experience in a freight or transport management role * Strong understanding of import/export operations and procedures * Confident team leader with a track record of supporting development and driving change Hours: Monday to Friday – 45 hours per week Salary & Benefits: * Salary DOE. * 25 days holiday + bank holidays If you’re ready to take the lead i...