Overview
Job Ref: AM14752 • Branch: The Caledonian Edinburgh • Location: The Caledonian, Edinburgh • Salary/Benefits: Competitive Salary • Contract type: Permanent • Hours: Full Time • Hours per week: 40 • Posted date: 03/09/2025 • Closing date: 05/10/2025
The Caledonian Edinburgh are recruiting for a Linen Porter.
About The Caledonian Edinburgh
Our Story: The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated at the West End of Princes Street, this former Victorian railway hotel nestles in the shadow of the Edinburgh Castle, within walking distance of Princes Street Gardens, the Royal Mile and Edinburgh’s Old Town, a UNESCO World Heritage Site.
Located in the heart of Scotland’s capital, we are proud to celebrate The Caledonian’s stories, anecdotes and memories over the last 120 years in Edinburgh. We would love for you to embark on the journey to our next chapter, The Caley Way! We’re delighted to be recruiting for our newly reimaged bedrooms and guest experience. At The Caledonian Edinburgh, the comfort of our guests is of paramount importance and this commitment is reflected in each guest room. Our rooms and suites have been designed to depict the vast landscape of Scotland and its stories. Drawing inspiration from the original Caledonian Railway crests set atop the hotel’s Grand Staircase, the newly reimaged guest rooms and suites celebrate three of Scotland’s prominent cities, and previous capital cities, Edinburgh, Stirling and Inverness.
About the Management Company
As part of the Klarent Hospitality Portfolio, we are dedicated to offering our team excellent opportunities for growth and development. We take great pride in recognising and rewarding the hard work, commitment and long service of our exceptional team members. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We nurture talent and smart investment to drive superior performance and growth.
Rewards and Benefits
Would you like to work for a company that gives you:
* £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply
* Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
Rewards your hard work by offering you the below team benefits when you join us:
* Meals provided whilst on shift
* Sales incentives and initiative rewards
* Discounted / Free use of leisure facilities – “Hotel specific”
* Free Car Parking – “Hotel specific”
* Stays in our hotels at discounted prices or free stays in our hotels as one of our rewards & recognition incentives
* Opportunities for your personal development within the Hotel Group Brand Portfolio
* Fully funded apprenticeships – T&C’s apply
* Annual Holidays entitlements inclusive of Bank Holidays
* Opportunity to buy additional holiday entitlements
* Pension enrolment
Does the below sound like you?
* Passionate and willingness to learn
* Positive attitude and someone who makes our guests smile
* Genuinely friendly and caring
* Enjoys working as part of a team and independently
* Ambitious and hard working
* Good communication and excellent grooming standards
* Ability to work morning, afternoon/evening, and weekends
* Deliver exceptional customer experiences all the time
* Is the Linen Porter role for you for you, do you have you the skill set and experience to take on this role? Then what’s stopping you?
Role responsibilities
* Linen Porter you will maintain linen control report and record any linen abuse
* Work to daily working schedules
* Ensure that all linen is counted correctly and identify the differences on the daily control sheet.
* Maintain security of linen room keys, and the linen room whilst on duty.
* Ensure that you familiarise yourself with the weekly function sheet ensuring that all stock levels are correct and that the C&B department have their requested linen stocks.
* To ensure that the security surrounding the linen service cupboards on the bedroom floors is adhered to.
* To ensure that all security checks are carried out in the evening before leaving your shift thus ALL linen Chutes & linen stock cupboards are closed and locked of the complete building
* Assist and be courteous to guests and display good customer care and social skills.
* Deal with guest complaints/compliments or refer to senior management at earliest opportunity.
* Work in co-operation with any staff and management
* Attend hotel and departmental training sessions whenever instructed
* Work within all Health & Safety requirements
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