Summary
Devon and Somerset Fire and Rescue Service are seeking a Service Delivery Support Assistant to join our team at the Training Academy based at Exeter Airport.
The successful candidate will join us on a 12 month fixed term contract to provide cover for the temporary promotion of the substantive post holder, working 37 hours per week and the role offers a competitive starting salary of £26,824 (gross) per annum.
About us:
As the largest non-metropolitan Fire and Rescue Service in England, we deliver prevention, protection and emergency response services across the counties of Devon and Somerset. We pride ourselves on our fantastic reputation, built on the dedication and expertise of our skilled workforce.
This is an exciting opportunity to support key operational departments and play an important role in helping our teams keep people safe.
About the role:
As a Service Delivery Support Assistant, you will provide efficient administrative and business support to the Service Delivery teams, helping maintain the resilience and effectiveness of our Protection, Response and Training departments.
Find out more
Key responsibilities:
- Provide day-to-day administrative support across Service Delivery departments.
- Manage enquiries and direct them to the appropriate teams.
- Support managers with performance data, spreadsheets, databases and reports.
- Organise meetings, including scheduling, locations, papers and technical support.
- Support departmental resources, stock records and purchase orders.
- Carry out financial administration including procurement card reconciliation.
- Assist with inventories and annual returns.
- Liaise with internal and external stakeholders.
- Report property defects and assist with operational support tasks.
What we offer
Working with Devon and Somerset Fire and Rescue Service offers a rewarding career where you make a real difference, alongside an excellent benefits package, including:
- Flexible working arrangements
- Generous pension scheme
- Competitive annual leave entitlement
- Family-friendly policies
- Physiotherapy services and wellbeing support
- Professional development opportunities.
- Free gym access and fitness coaching.
- Eye care and wellbeing schemes.
- Blue Light Card Membership and discounts.
- Benenden Health healthcare options.
- Sports and Social Groups
- Confidential counselling and mental health support.
- Access to the Firefighters Charity
- Cycle to work Scheme
Additional Information:
- The successful candidate must, before starting in role, have the right to work in the UK.
- As the role is based at Exeter Airport, a full driving licence is required to escort staff and visitors across the airfield to the Training Academy site.
Closing Date: 2359hrs 24th April 2026
How to apply
You will be required to complete an application form and submit a document to show how you meet the following essential criteria taken from the Job Description and Person Specification.
1. An ability to effectively work on own initiative, as well as a member of a busy team.
2. Customer orientated approach
3. Flexible and adaptable approach
4. Proven ability and an understanding of the need to maintain confidentiality.
5. Proven administration and time management skills
6. Knowledge of office systems and procedures.
To help you complete this part of the application form please find attached below the word document “SD Admin Assistant essential criteria for application”. Please download this document and complete it with your evidence in relation to the above criteria. You can then upload this where requested when completing your application form.
Please note that the evidence you upload to your application should not exceed 2000 words in total.
Evidence submitted in relation to the essential criteria above will be used to shortlist any applications received.
Our values
We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and all employees must share this commitment and adhere to the Services Safeguarding Policy.
Fire and Rescue Authority roles are listed in Schedule 1 of the Rehabilitation of Offenders Act 1974 (Exceptions) Order and as such it is our policy to require all applicants to disclose any criminal convictions (both spent and unspent) including driving offences, cautions and reprimands.
Devon and Somerset Fire and Rescue Authority are committed to the rehabilitation of offenders, and as such any positive disclosures will incorporate a reasonable and proportionate response.
As a Service and as individuals:
We are proud to help
We are honest
We are respectful
We are working together
Devon and Somerset Fire and Rescue Service recognise and celebrate the vast diversity of the local communities that we serve, and we aspire for this to be reflected in our workforce. We encourage candidates from diverse backgrounds, experience and beliefs, who share our values to consider working for us.