Overview
Are you a dedicated and experienced Mental Health Support Worker looking for a rewarding role supporting young adults and children with mental health needs across the North East? We are a leading care provider seeking compassionate, skilled professionals to deliver exceptional, person‑centred care to individuals with mental health conditions and challenging behaviours.
Responsibilities
* Providing direct care and emotional support to adults with a range of mental health conditions.
* Applying de‑escalation techniques to manage challenging situations calmly and safely.
* Supporting daily living activities, including meal preparation, routines, and community engagement.
* Maintaining accurate digital care plans, incident reports, and risk assessments.
* Collaborating effectively with families, healthcare professionals, and multi‑disciplinary teams (MDTs) to ensure positive outcomes.
Qualifications
* Minimum of 12 months’ experience supporting adults with mental health needs.
* Experience managing challenging behaviours and safeguarding vulnerable adults.
* Confidence using digital care systems for documentation and reporting.
* Excellent communication skills with a calm and empathetic approach.
* Current PMVA certificate.
* Eligibility to work in the UK (Right to Work documentation required).
* A valid UK driving licence and access to your own vehicle.
* NVQ/QCF Level 2 or 3 in Health & Social Care (Mental Health).
Desired Criteria
* NVQ/QCF Level 3 in Health and Social Care (Adults or Children).
* Current First Aid training.
Benefits
* Competitive salary.
* Rota provided 4 weeks in advance.
* Ongoing training and development, including specialist clinical refreshers.
* Supportive management and clear career progression opportunities.
* Access to holiday pot at any time, release the funds when you need it most.
* 24/7 support, always somebody on hand to advise and help.
This role is ideal for someone who is empathetic, patient and resilient, with a genuine passion for empowering clients to live fulfilling and independent lives at home.
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