We are recruiting for experienced Engineer Schedulers (Controllers) to work in our Head Office in Houghton Regis.
Main Responsibilities:
1. Run daily schedules for a team of 5-6 trade operatives (electricians, plumbers, etc.).
2. Liaise continually with trade operatives, tenants, and clients (local authority or housing association) via phone, email, and live chat regarding updates on repairs.
3. Arrange parts or materials for click/collect when not available from usual suppliers.
4. Log multiple engineer work requests onto the in-house job management system and track each request through to completion.
Essential Skills / Experience:
1. Excellent communication and listening skills.
2. Ability to multi-task and manage a demanding workload in a fast-paced environment.
3. Excellent resource planning and administration skills.
4. Experience in a similar role scheduling routes and issuing jobs to engineers.
Company Benefits:
* Career development opportunities.
* Employee Assistance: access to support and advice via telephone and mobile app.
* Free group personal training sessions after work every Thursday.
* Christmas hamper.
This is a full-time, office-based position (not remote). Working hours are 8 am to 5 pm, Monday to Friday, with occasional work until 6 pm and one Saturday or Sunday per month. Extra hours are paid at the standard rate.
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