Job Title: Customer Care Assistant at McDonald's UK
McDonald's UK has been a recognized brand for over 50 years, committed to core values: Serve, Inclusion, Integrity, Community, and Family. We strive to foster a safe, respectful, and inclusive workplace, providing quality jobs and equal opportunities for all.
Role Overview: As a Customer Care Assistant, you are the face of your restaurant. Your key responsibilities include engaging with customers, ensuring the smooth operation of the customer areas, and creating a welcoming environment. Activities involve making children feel welcome, distributing balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness standards, and promoting a warm atmosphere.
You will need to establish and maintain positive communication with customers and keep the manager informed about customer satisfaction. This role requires working in a fast-paced, energetic environment, with a genuine smile and the ability to connect with customers to make them feel valued.
Skills and Qualities: Friendly, welcoming, courteous, and helpful behavior; effective communication skills including attentive listening, face-to-face interaction, and eye contact; high energy levels; efficiency and productivity.
Benefits: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.
#J-18808-Ljbffr