Casual Catering Assistant - Fortius Clinic Job Description Healthy outcomes start with positive patient experiences. Casual contract 13.15 per hour Holidays Location is Fortius Clinic, 66 Wigmore Street, London, W1U 2SB Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is: Please take the time to read the attached job description Job Introduction This job puts good food on the table. As a Casual Catering Assistant at Sodexo in Fortius Clinic, 66 Wigmore Street, London, W1U 2SB, you'll play an important part in preparing and serving nutritious, comforting meals that support patient recovery and wellbeing. You'll also help maintain a clean, safe environment in the kitchen and dining areas. With a cheerful attitude and great customer service, your presence can make a real difference in someone's day. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your way. What you'll do: Take all patient and visitor refreshment orders accurately, ensuring any allergies or dietary requirements are clearly communicated to the main kitchen and recorded in the ward kitchen Assemble all patient meals accurately onto a tray for presentation to patients and visitors Transport food to patient rooms, ensuring patients are comfortable and have the assistance they need to consume refreshments with ease Ensure that all patient and visitor refreshments are delivered in a timely manner, reporting any delays Ensure hygienic cleaning of all crockery, cutlery, trays, and equipment to maintain infection control Maintain stock control, rotation, and records at all times Complete all legal, company, and client documentation within the required time scale Complete all audit and quality standards documentation as required Provide general assistance throughout the catering department as needed Monitor all food wastage levels returning from patient rooms Maintain a clean, tidy, and hygienic ward kitchen, reporting any issues to the Line Manager Report all equipment malfunctions to the Line Manager Present a positive and professional image of the organisation Communicate calmly, politely, and tactfully with customers at all times Recognise issues that may interfere with customer satisfaction and take appropriate action to resolve or escalate as necessary Be friendly and approachable in communication Follow all policies and procedures relevant to the role, including Infection Prevention and Control Demonstrate an organised and effective approach to all tasks Use resources (e.g. stock, equipment, time) efficiently with minimal wastage Carry out duties safely, with minimal disruption to others Make full and proper use of any protective or safety equipment provided What you bring: A passion for delivering tasty, nutritious food with care A friendly, professional attitude and respect for patients, visitors, and colleagues Basic food-handling knowledge and hygiene awareness The ability to stay on your feet and work efficiently during busy service periods What we offer: Working at Sodexo isn't just a job - it's a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones: Mental health and wellbeing resources Employee Assistance Programme (including financial/legal advice & personal support) Free health & wellbeing app with 24/7 virtual GP access Discounts on high street brands for you and your family Salary finance tools and financial wellbeing resources Retirement savings plan and life insurance Full training and protective uniform provided. Opportunities to gain experience through learning and development. Cycle to Work scheme & volunteering opportunities. Flexible working and a dynamic team environment Competitive pay Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo. We may close this advert early if we receive a high number of applications - so don't wait! About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins. We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture. Sodexo Disability, Ability network, So Together, Generations and Origins.