About the Role
Join Oxford University Press as a Regulation & Research Operations Manager and help shape the future of global English language assessment. As Oxford English Assessment continues to grow, this pivotal role sits at the intersection of regulatory leadership and operational delivery, ensuring our reputation as a trusted, internationally recognised awarding body is upheld through integrity, transparency, and excellence.
In this role, you will act as the organisation’s regulatory expert, embedding compliance into every stage of research, product development, and operational delivery. Working closely with cross-functional teams, you’ll ensure alignment with Ofqual Conditions of Recognition and international standards, while supporting the Responsible Officer with audits, investigations, and regulatory risk management. You’ll have the authority to challenge processes and escalate risks, playing a critical part in safeguarding compliance at every level.
You will also lead the planning and coordination of research activity across Oxford English Assessment. From overseeing the research pipeline to managing incoming requests and aligning priorities with strategic goals, you’ll bring clarity, structure, and efficiency to our operations. Alongside this, you’ll coordinate governance processes by supporting advisory panels, ensuring high-quality reporting, and maintaining robust, auditable documentation systems that meet ISO and regulatory expectations.
This is a highly collaborative role, engaging with internal teams and external experts to deliver impactful, compliant outcomes. You’ll oversee governance frameworks, manage stakeholder relationships, and drive operational improvements that enhance efficiency and scalability. If you’re passionate about combining regulatory rigor with hands-on execution in a global education environment, this is an opportunity to make a meaningful impact.
We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office.
About You
Essential:
1. Experience of working within a regulatory or quality assurance framework, ideally within education, assessment, or a similarly regulated environment.
2. Experience of working with external partners, consultants, or subject-matter experts, including coordinating inputs and managing delivery expectations.
3. Experience of document management and version control within a structured or regulated environment.
4. Strong analytical and problem-solving skills, with the ability to interpret requirements and translate them into practical processes.
5. Excellent communication skills, with the ability to engage, influence, and provide clear guidance at all levels of the organisation.
6. Experience working with or supporting regulatory bodies (e.g. Ofqual) or equivalent external oversight functions.
Desirable:
7. Demonstrated experience of managing complex programmes, projects, or workstreams, including planning, prioritisation, and delivery tracking.
8. Strong organisational skills, with the ability to manage multiple competing demands and actively prioritise workload in a resource-constrained environment.
9. Experience coordinating work across cross-functional teams and engaging a wide range of stakeholders.
10. Experience supporting governance forums (e.g. advisory boards, committees), including preparation of papers and tracking of actions.
11. Familiarity with quality management systems (e.g. ISO9001) and their practical application.
12. Experience coordinating or supporting research activity or evidence-generation programmes.
13. Experience working in an awarding organisation, assessment provider, or education-focused environment.
Benefits
We care about work/life balance here at OUP. With this in mind we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.
We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.
This role comes with the added benefit of a discretionary annual payment.
Please see our Rewards and Recognition page for more information.