We are looking for a dynamic, self-confident, enthusiastic, hardworking individual to join our successful and professional furniture delivery & installation team. Based in Nazeing, we supply a full range of furniture and appliances to London's property market.
This is an exciting opportunity for a practical minded person who is looking for a new challenge and fantastic career opportunity.
Salary: Between £28,000 and £32,000 + Overtime according to skills and experience and after successful completion of a probationary period.*
Your daily duties will involve (but not limited to) the following:
* Approximately 10-20 deliveries daily depending on location and product mix
* To be responsible for the vehicle and other equipment provided.
* Loading and unloading.
* Delivery, carry and install all types of our products, including sofas, wardrobes, tables & chairs, washing machines, fridge freezers, beds & mattresses etc.
* Assembly and installation of furniture in customers properties.
* Removal of old items on a 'like-for-like' basis.
* Keeping a high standard of tidiness in our warehouse at all times.
* Being friendly and helpful with customers, colleagues and the management team.
* Resolving operational issues.
* Good London knowledge. Driving nationwide.
The ideal candidate will have the following skills:
* Good customer service skills, well-presented, excellent people skills and having good written and spoken communication skills are all essential for this role.
* Clean, tidy and well organised.
* Being able to complete paperwork.
* Good team player. Able to work smoothly with driver porter and other members of the team. Comply with instructions given by the Warehouse Manager and the Transport Manager.
* Team Leader/Player, responsible, excellent communication skills, attention to detail, problem solver, customer focused, copes well under pressure, professional – good attitude.
* Manual handling experience. Heavy lifting. Lift heavy items together with porter.
* Assembly & installation experience. Electrical appliances installation experience would be an advantage.
* Availability to undertake overtime work to complete the daily run and flexibility is essential.
* Good knowledge of London and use of GPS. Good driving skills to avoid fines and parking penalties.
* Smoking in company's vehicles or customer premises is not allowed.
Required:
* Able to lift and carry up to 25kgs and climb stairs. (This is an occupational requirement and is essential to the role.)
* Full UK clean driving licence for a minimum of 5 years driving experience.
* No more than 1 'fault' or 'non-fault' claim in the last 5 years.
* Basic DBS check will be required.
* Employment references.
* UK Bank Account.
As part of your daily routine you will be expected to:
* Keep customers informed of any delays to your arrival at start of job and introduce yourself to the customer as the main point of contact. You will ensure that all the client's requirements as advised by our office are being met, ensuring you and your team are polite and courteous at all times. You will also be required to present yourself in a professional manner at all times and adhere to the company uniform, smoking and other policies.
* You will communicate with the office as soon as possible for any requirements needed to complete the job effectively and obtain instructions for any difficulty that may arise.
* Safe systems of work will be followed at all times.
* When driving you are responsible for keeping the cab free from rubbish and for returning the vehicle to the fleet at the end of the day clean and tidy and with adequate fuel.
* You will be responsible for making sure that the vehicle is legally parked. Where parking may result in a parking fine this must be authorised first by the Operations team in the office.
* You will have Supervisory responsibilities for your porter. You will be responsible for ensuring that you and your porter carry out the jobs in the most effective and efficient manner. You are also responsible for your team's behaviour and work ethic and will strive for excellence. You will be responsible for monitoring performance, notifying the Operations Manager of any concerns, and may be required to provide performance reports to the management team.
* You will be responsible for ensuring that our customer's property is handled in accordance with our policy to ensure that items are not damaged. You will report any damage to the Operations Manager without delay.
* On some jobs you will not be the appointed Foreman and you will work as a porter being managed by the allocated Foreman.
* This offer is for a full time permanent position after successful completion of a probationary period and dependent on your skills and experience. The hours of work are usually Monday to Friday, (notionally 40 hours per week), from 9:00 am till completion of work.
If you think you fit the above description and possess the skills and attributes we are looking for, then apply by email sending your CV.
Job Types: Full-time, Permanent
Salary: £28,000.00-£32,000.00 per year
Schedule:
* 8 hour shift
* Monday to Friday
* Overtime
Experience:
* Electrical Appliance installer: 2 years (preferred)
* Lifting items of up to 25Kg's on your own and 25+ with help: 2 years (required)
* No Fault Insurance Claim: 5 years (required)
* Flat Pack Furniture Assembler: 2 years (preferred)
* Delivery Driver: 5 years (required)
* Driving in London and surrounding areas: 5 years (required)
Language:
* English (required)
Licence/Certification:
* Manual Handling Awareness (preferred)
* Full UK Driving License (required)
Work remotely:
* No