Job Title: Strategic Sales Operations Coordinator
Location: Crawley – Hybrid (3 days in office, 2 days remote)
Reports to: Strategic Sales Manager
Overview
We are seeking a detail-oriented and proactive Strategic Sales Operations Coordinator to support our UK sales team during a phase of rapid growth. You will serve as a key link between field sales, internal teams, and head office, ensuring seamless coordination, data integrity, and effective project management across key accounts, DSOs, and national initiatives.
This role offers a unique opportunity to grow into strategic account management, with full support and training provided.
Key Responsibilities
* Accurately process customer orders, ensuring all details (account numbers, delivery addresses, etc.) are complete.
* Act as a backup contact for clients when sales reps are unavailable.
* Project Coordination: Assist with managing large-scale client rollouts and strategic accounts; coordinate DSO training schedules and event logistics; liaise with reps to ensure tasks and deadlines are met.
* Data & Reporting: Gather, clean, and analyze sales data; produce reports for Area Sales Managers and leadership teams; follow up on incomplete data or inconsistencies.
* Lead & Event Follow-Up: Track and ensure timely follow-up of leads from events and campaigns; distribute leads to team members; coordinate UK-HQ activities such as trips and form submissions; chase team members for inputs.
Skills & Experience Required
* Excellent attention to detail and ability to identify inconsistencies.
* Strong organizational and multitasking skills; ability to prioritize effectively.
* Confident communicator, comfortable with stakeholder engagement.
* Proven ability to coordinate and organize tasks efficiently.
* Willingness to learn technical product information.
* Experience in admin, operations, customer service, or sales support roles.
Desirable (not essential)
* Experience in dental, medical device, or technical product environments.
* Familiarity with CRM or ERP systems.
* Background in event or training coordination.
Personal Attributes
* Proactive, self-driven, and responsible.
* Clear and confident communicator at all levels.
* Calm under pressure and solutions-oriented.
* Enthusiastic about learning and taking on client-facing responsibilities.
* Enjoys creating structure and simplifying complexity.
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