MEDICAL SECRETARY/SECRETARIAL ADMINISTRATOR
We are looking for an enthusiastic, friendly and efficient person to join our Clinical Support Team at Muirhouse Medical Group. Our team provides support to the 20 GPs and other clinicians, undertaking all secretarial and administrative support work for them, including patient contact by phone. We use the Lexacom digital dictation system.
The successful candidate will work Monday to Friday from 10am to 6pm with half an hour for lunch.
Holidays are 27 days per annum plus 8 public holidays (pro rata). Salary - £25,490 to £28,430 dependent on experience.
Administrative role
Undertake administrative roles within the Clinical Support Team. These roles involve patient contact and the collation of data as well as sending out letters to selected patients. Good knowledge of using Vision and Docman is required.
Secretarial Role
* Provide administrative services to the Partners and GP Assistants, making telephone calls and undertaking photocopying.
* Use/learn how to use dictation software, how to carry out audio and copy word processing (using digital dictation – Lexacom) and how to create and transcribe letters, referrals etc.
* Handle telephone enquiries from patients and outside agencies.
* Make telephone calls for appointments, referrals and other patient requirements.
* Contact patients with results of tests as directed by clinicians.
* Process referral forms and scan these into patient records.
* Arrange recalls for specific tests as required by GPs.
* Maintain the clinical mailbox.
* Process Docman messages that come in for the team.
* Copying notes.
* Chasing up any queries the GPs may have.
Medical Reports
* Process medical reports and summaries on behalf of GPs.
* Carry out word processing, copying and recording of medical reports for the Courts and Solicitors. Ensure legal correspondence is appropriately filed.
* Process insurance medicals and insurance reports.
* Process and record all fees for medical and insurance reports. Maintain cash fees ledger and spreadsheet and send out payment reminder letters where necessary.
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