We are seeking two experienced Customer Accounts Officers to manage a patch of rent accounts that are in arrears. We require the candidate to be able to proactively monitor rent accounts and work to our Arrears Policy, offer support to tenants where required, and take enforcement action against rent accounts in arrears. The role requires a mixture of office working and home visits, so being able to travel across the Borough to tenant's homes is essential. As well as working on arrears accounts, the candidates would need to be able to agree suitable repayment plans, set up direct debits and monitor accounts in credit. D ue to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth @essentialemploy.co.uk quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. You can also follow us at Twitter/Facebook/LinkedIn or via our website