Job description:
If U Care Share Foundation (IUCSF) are looking to appoint an enthusiastic Support Coordinator who will be part of a team offering support to individuals and families bereaved by suicide or at risk of suicide
Location - Based in Chester le Street but may require travel across the North East region and throughout the UK
Hours - 35 (Mon-Fri, 9-5) Salary - TBC at interview
Job Expectations:
* Taking calls into the office telephone line and responding to general enquiries from the public and supported persons
* Taking Suicide bereavement / Suicide prevention new referrals via telephone and email
* Contact new referrals (individuals bereaved or at risk of suicide) to offer and arrange support with the service via telephone and email
* Offer practical and emotional support to people struggling or at risk of suicide over the telephone and email
* Escalate Cause for Concern and or Safeguarding protocol if concerned for the safety or the wellbeing of supported persons
* Engage with local support services, including mental health teams, crisis teams, GP surgeries, adult or children social care teams etc. and making referrals where required / appropriate
* All administration and coordination of Support Officer diaries
* All administration and coordination of follow up tasks in relation to supported persons
* Administration and coordination of therapies (Trauma Therapy, Counselling and alternative therapies etc.) and therapists diaries
* Monitor and update Supported person files
* Greet supported persons / visitors to the office
* Attend meetings and training as advised
Essential Criteria:
· Excellent verbal and written communication skills.
· Highly organised, with admirable attention to detail
· I.T. literate, with a firm understanding of MS Office
· Minimum of 5 GCSEs or equivalent.
· Knowledge of the prevalence of suicide in society.
· Up-to-date DBS check.
· Right to work in the UK
Desirable Criteria
· Completion of mental health training.
· Experience and knowledge of working within mental health.
· Experience of the effects of suicide.
Job Types: Full-time, Fixed-Term Contract until 31st March 2026
Job Types: Full-time, Permanent, Fixed term contract
Contract length: 6 months
Benefits:
* Health & wellbeing programme
Work Location: In person
Reference ID: SC25/02
Job Types: Full-time, Fixed term contract
Contract length: 6 months
Benefits:
* Health & wellbeing programme
Work Location: In person