Job Details
Salary: Starting from £24,000.00 (Depends on Experience)
Working hours: 35 hours
Duration: Permanent
Location: Cheltenham
About the Role
Lansdown Insurance Brokers, part of Benefact Group, is looking for a Business Support Administrator to join the Cheltenham office.
As a Business Support Administrator, your job will be to provide exceptional administrative assistance to the Business Support team in order to maximise client satisfaction, maintain high retention levels and achieve income targets in support of the business strategy.
What You\'ll Be Doing
* Provide a proactive and responsive renewal service to retain clients at renewal.
* Ensure all policy administration and client communications are dealt with in an accurate, professional and timely manner.
* Process and invite renewals.
* Provide professional support to colleagues, ensuring high levels of service.
* Completion of daily postal duties.
What You\'ll Need To Have
* Chartered Insurance Institute Certificate in Insurance.
* Ability to work in a regulated, compliant and client-focused environment.
* Organised, resourceful, deadline-driven and supportive of the wider team.
* Quality oriented with great attention to detail.
What Makes You Stand Out
* Chartered Insurance Institute Certificate in Insurance (or willing to work towards).
What We Offer
* 28 days annual leave plus bank holidays
* Your birthday off
* Group Personal Pension
* Bonus scheme
* A holiday buy scheme
* Health and wellbeing benefits, company cash plan, income protection and life assurance
* Enhanced sick pay and parental leave
* Support and funding toward study and professional qualifications
* Paid time off for volunteering
About Us
Lansdown Insurance Brokers is an established property insurance broker with over 60 years’ experience offering specialist products and advice for landlord, business and personal lines insurance. In 2014 we were purchased by SEIB Insurance Brokers and are now part of the Benefact Group.
Benefact Group is a unique international financial services group owned by a charity, with a history of philanthropy and a commitment to an inclusive culture. We welcome applications from everyone.
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