Merlin is hiring a Contact Centre Feedback Advisor at Thorpe Park - Merlin Technical Hub. This hybrid role involves addressing guest feedback across multiple platforms, requiring strong verbal and written communication skills and experience with escalated complaints.
Expect a full-time schedule with guaranteed hours, bi-weekly pay, competitive hourly rates, and numerous benefits, including free Merlin attractions access and staff discounts. Excellent organizational skills and a commitment to outstanding customer service are essential.
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