Performance Director – Nest Commerce
London (Hybrid)
About Nest:
Nest Commerce is one of the UK’s fastest-growing performance marketing agencies, built for ecommerce and retail brands. We partner with category-leading names such as Urban Outfitters, Reiss, Damson Madder, Crew Clothing and Hims, helping them scale sustainably through cutting-edge performance strategy and proprietary technology.
Our in-house AI platform, Hummingbird, gives us an unmatched competitive edge, automating optimisation, generating creative at scale, and empowering our teams to deliver market-leading results. We’re founder-led, independent, and fiercely ambitious, with a culture that blends commercial impact with genuine care for our people.
Key Responsibilities:
As Performance Director, you will lead a portfolio of ecommerce and retail clients, working as a strategic partner to drive growth, retention, and long-term success. You will:
* Oversee 3–5 key accounts, shaping and executing integrated performance marketing strategies aligned to their business goals.
* Build strong, trusted relationships with senior stakeholders and ensure high client satisfaction, renewal and revenue growth.
* Lead, mentor, and develop a team of paid media specialists, including at least one Paid Media Team Lead, fostering a high-performance and collaborative culture.
* Partner with our Nest Studio creative teams to introduce and integrate creative solutions that enhance performance.
* Support agency growth through new business contributions, pitches, case studies, and thought leadership.
* Maintain smooth financial management across your portfolio, including forecasting, invoicing and addressing payment challenges when needed.
* Stay ahead of performance, platform, and creative trends, bringing fresh insights to clients and internal teams.
Candidate Experience:
We're looking for a strategic, commercially minded leader who is passionate about performance, people, and pushing boundaries. You’ll bring:
* A track record of managing and growing a portfolio of clients, with strong relationship-building skills.
* Deep expertise across paid digital channels including Meta, Google, TikTok, Pinterest.
* A data-driven mindset with the ability to translate complexity into clear, actionable plans.
* Experience developing and mentoring teams, with a focus on upskilling and career progression.
* Confidence navigating challenging conversations with empathy and clarity.
* A proactive, solution-oriented approach that aligns with Nest’s values of ownership, speed, resilience, and innovation.
You’ll thrive here if you’re excited by the idea of combining elite talent, proprietary tech, and fast-moving ecommerce brands, while being part of a culture that genuinely supports growth and wellbeing. Multiple team members highlight the people, learning opportunities, and exposure to market-leading tech as defining parts of their Nest experience.
Company Benefits:
Nest offers one of the strongest benefits packages in the performance marketing industry, including:
* Hybrid working (3 days in Kentish Town office) + dog-friendly environment
* Weekly team socials & Thursday learning sessions
* 6-week paid sabbatical after 4 years (plus option for 6 additional unpaid weeks)
* £50 monthly wellness allowance
* £10 lunch allowance twice per month
* £100 desk & chair allowance
* £20 monthly internet allowance
* Working abroad for up to 10 consecutive days per year
* 25 days annual leave + 8 bank holidays (33 total)
* Enhanced parental leave & fertility support
* Techscheme & Cyclescheme access
* 1 volunteering day per year + £1,000 monthly charity donation
* Transparent leadership and a culture built around ownership, innovation, resilience, and solving problems fast.