In Work Support Advisor
Liverpool
Up to £29,270 per annum
Full-time, Permanent
Job Description:
We are recruiting an In Work Support Advisor to deliver in-work support to Restart participants, ensuring they sustain and progress in employment. This role is central to providing personalised guidance that helps individuals overcome challenges in their new roles and achieve long-term stability in the workplace. You will build strong relationships with participants and employers, offering practical solutions and motivation to prevent job loss and encourage career progression.
The role involves:
1. Providing regular check-ins and support calls to monitor job satisfaction, retention, and progression
2. Identifying early warning signs where participants are at risk of leaving employment and taking timely action
3. Offering tailored advice and problem-solving support for personal or workplace issues that could impact job retention
4. Liaising with employers (with participant consent) to address concerns and promote positive outcomes
5. Recording all interactions and employment changes accurately in line with compliance standards
6. Collaborating with Employment Advisors to provide seamless support throughout the participants journey
7. Escalating complex cases or concerns to the Service Manager...