Overview
Customer Service Advisor — Full Time — Temp to perm — £26,000 — Immediate start. Office based in Kilmarnock.
What will you be doing?
* Managing a customer service inbox and responding to emails
* Taking inbound calls from customers with queries
* Helping customers to process orders online
* Chasing up deliveries and processing refunds
* Liaising with 3rd parties to resolve issues
Shifts
7am-4pm, 10am-7pm, with 1 weekend every 3 (8am-5pm). Peak periods: Extended hours until 10pm.
What do you need?
* Ability to work in a fast paced environment
* Showing empathy and understanding
* Excellent communication verbal and written
* Strong IT skills and able to use multiple systems
* Problem solving and able to prioritise work load
If this sounds like the role for you, apply now!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
#J-18808-Ljbffr