NMS Recruit are seeking a Customer Project Coordinator for a thriving telecoms business. You will be reporting to the Project Delivery Lead, being responsible for managing all project deliverables across the company's product set. In addition to the day-to-day management of fibre orders you will be responsible for creating and updating project documentation and driving project reviews. With support you will take the project from point of sale through to planning and delivery, adapting processes where appropriate to meet the clients' complex needs.
You will be expected to be flexible in your approach and willing to present your ideas both internally and externally, challenging stakeholders to keep the project on track with consideration for time, cost, quality, scope and risk.
Responsibilities
• Being the primary point of contact for key clients.
• Managing day to day order delivery for ethernet and related products.
• Attending client meetings, reviews and workshops, taking ownership of process amendments and governance, making judgement calls and raising escalations if necessary.
• Maintaining project documentation to a high standard, tracking risks, assumptions, issues and dependencies.
• Assist the project delivery lead in planning the project delivery and compiling project initiation documentation in line with customer requirements.
• Maintaining good working relationships with preferred suppliers and partners, e...