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Where: EE North Tyneside OR EE Gosforth
Full Time: Permanent
Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus uncapped commission
Start Date: June 2025
Why this job matters
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE.
Join our Broadband Technical Team in North Tyneside or Gosforth. You’ll be talking over the phone to customers with broadband tech-related queries. Whether helping with simple router questions or more complex issues, you’ll support customers throughout.
You don’t need specific experience. If you’re helpful, calm, and can build relationships, we can train you on the rest.
We offer flexibility, including scheduling your own breaks, banking time, and occasional home working, to support your success and work-life balance.
What’s in it for you?
* Starting salary of £25,087.00, rising to £25,684.00 after 8 months, plus incentives and bonuses.
* Online GP access 24/7 for you and your immediate family, fully funded.
* Market-leading paid carer’s leave, up to 2 weeks.
* Family leave with 18 weeks full pay and 8 weeks half pay in the first year.
* Discounts on EE & BT products, saving you hundreds of pounds annually.
* Support for career development and progression.
* Season Ticket Travel Loan to assist with commuting costs.
* Volunteering days to give back to your community.
* Optional private healthcare and dental coverage.
Enjoy a great team culture, meaningful support, and tailored training to build a lasting career. What are you waiting for?
Additional Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industries: Telecommunications
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