Better places, thriving communities.
Job Title: Administrator- Personnel Office
Contract Type: Permanent, Full Time
Hours: 37.5 hours per week (Monday to Friday- 7.30AM to 5PM)
Location: HMS Raleigh, Trevol Road, Torpoint, Cornwall, England, PL11 2PD
An opportunity to join an experienced, versatile team, delivering first class administration services to our world class Armed Forces personnel.
Position Overview
Based in the Personnel Office HMS Raleigh, this role provides a broad and flexible service to meet the contracted administration requirements of the Armed Forces (predominantly the Royal Navy) and there is the potential to rotate through various elements of professional responsibilities when required to meet the needs of the business. Training can be provided, where appropriate.
Main Responsibilities
The main responsibilities of the role include serving as a dedicated day-to-day focal point for personnel administration, which involves direct customer interaction and coordination with co-ordinators and line managers. The role also includes arranging travel using an online booking system, while liaising with booking companies, co-ordinators, and travellers to ensure efficient travel planning. The successful candidate will be responsible for collating and maintaining budgetary-related information and for maintaining and protecting personnel-related data. Duties also include data input and updating the joint-Service administration system. The role involves assessing entitlement to pay, allowances, expenses, promotions, awards, and other related matters. All activities must be conducted in full compliance with current Health and Safety Regulations as well as the General Data Protection Regulations. Additionally, the role may require undertaking any extra tasks as determined by the Line Manager, including providing support or cover for other staff members.
What we are looking for
The successful candidate will be well-organised, precise, and confident, possessing credible communication skills and readily able and willing to contribute at all levels. In addition, the individual will be versatile, intuitive, and professional, demonstrating good judgement and absolute integrity. Proactive and persuasive when required, and responsive to the changing needs of the business and the demands of the customer, the candidate must remain calm under pressure and be self-motivated. Reliability and a well-presented appearance are essential, as the individual will be expected to convey a positive image of MITIE company values. Furthermore, the role requires administration experience with strong organisational and motivational skills, along with a high degree of integrity. A proven track record of delivering quality administration and service, including customer-facing experience, is necessary. The candidate should be a persuasive and credible communicator, both verbally and in writing, with the ability to develop close working relationships. Strong IT literacy is required, including a good working knowledge of Microsoft Office applications. Knowledge or familiarity with MOD personnel administration applications and systems is desirable. A proactive approach and the ability to embrace and lead on change are essential, as is the ability to manage short-notice changes to requirements and deadlines. A good standard of education is also required.
Additional Information
MOD security clearance and DBS Standard required. To meet national security vetting requirements, you will normally need to have been resident in the UK for at least 3 years to gain a Counter Terrorist Check, 5 years for Security Clearance and 10 years for Developed Vetting prior to the date of application. All Developed Vetted posts are required to be UK Nationals.
Required to wear approved company work wear.
Additional information for internal applicants
Please ensure that you discuss your application with your current line manager before formally applying. Please note that internal job moves are subject to the standard terms for the post being advertised. Enhanced terms cannot be honoured.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .