Are you a data-driven leader with a passion for operational precision and continuous improvement? Thatcham Research is seeking a proactive and analytical Academy Performance & Assurance Team Leader to drive the performance, compliance, and scheduling excellence of our automotive academy.
This role offers variety, challenge, and the chance to contribute to a purpose-driven organisation in a dynamic and evolving industry. You’ll be part of a small, supportive team that values knowledge-sharing and collaboration.
What you'll be doing
Joining our Repair Sector Services team, you’ll be at the heart of academy quality & compliance - leading a team of 6 (2 receptionists and 4 administrators) and ensuring our training delivery meets both commercial and quality benchmarks. You’ll:
* Oversee course scheduling to support £2m+ in annual revenue.
* Lead monthly performance reporting, enabling senior leaders to forecast and budget effectively.
* Conduct internal audits and support external inspections to ensure compliance.
* Facilitate internal process reviews and drive continuous improvement.
* Enhance academy systems and processes to improve learner experience and operational efficiency.
* Manage learner progress data and ensure accurate reporting across platforms.
Skills & experience that will set you up for success in this role:
* Proven experience in complex operational planning and performance analysis.
* Experience managing a small team or desire to do so.
* Strong command of Microsoft Office, especially Excel, and the ability to learn new systems.
* Excellent analytical, communication, and interpersonal skills.
* A proactive mindset for data-driven decision-making and process improvement.
* Previous experience in an Education or Training setting would be an advantage, but not essential.
Benefits
* 10% non-contributory pension
* 29 days holiday (inclusive of Christmas shutdown) + public holidays
* Group Life Assurance (equal to 4 x basic salary)
* Salary Sacrifice schemes (cycle to work, home & tech scheme)
* Moneyhealth’s Financial Coaching & Wellbeing Platform
* Health Cash Plan (cash back on eligible medical treatments)
* Reward & Recognition Programme
* Discounted gym membership
* Sports & Social club
* Payroll charitable giving
* Subsidised on-site restaurant
* Free on-site parking
Working hours and location
Our standard working hours are 8:30 - 16:30 Monday - Thursday, early finish on Friday - 8:30 - 15:45. We have a hybrid working model – you’ll be expected to work from our office in Thatcham at least two days per week.
Company overview
At the cutting edge of automotive research in the UK, Thatcham Research has a unique role in shaping the design of new vehicles and influencing ever higher standards of safety, security and repair.
Our Values
As an organisation that believes a strong set of Values are key to our organisational success and a sense of belonging for all colleagues, we ask that you understand, represent and apply our Values of Fearless, Inquisitive, Resourceful, Supportive and Trusted and demonstrate these Values throughout the recruitment process.
Our Commitment to Diversity, Inclusion & Belonging
We are dedicated to fostering an inclusive workplace which values diversity and embraces each individual's authentic self.
Recruitment process
We’re proud to manage our recruitment in-house and believe this direct approach enables us to give you the best possible Employee Experience we can – which starts right here, your application!
All applicants must have Right to Work in the UK.
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