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View more categories | View less categories | Sector: Retail and Wholesale | Role: Assistant | Contract Type: Variable Hours | Part Time
About the Role
At Virgin Media O2, we're about more than just connectivity; we're about making every interaction meaningful. As a Retail Advisor, you'll deliver exceptional customer service, helping customers find products and services that meet their needs.
What You'll Be Doing:
* Welcoming customers with a friendly, approachable attitude.
* Building rapport to understand their needs and recommending tailored solutions.
* Showcasing our innovative products and meeting performance goals.
* Maintaining an inviting and organized store environment.
Who We Are
Virgin Media O2 is the UK's fastest broadband network and a leading mobile brand. As one of the country's largest companies, we're expanding our reach to new customers.
The Must Haves:
* Confidence, strong communication skills, and a passion for great service.
* Resilience and motivation to achieve individual and team goals.
* Flexibility to adapt to shifts and customer demands.
* An open mind, eager to learn and grow in a fast-paced retail environment.
Additional Qualities:
* A genuine interest in technology and its benefits.
* Previous experience in retail, sales, or customer service (not essential).
* A proactive attitude and team spirit for collaboration.
What We Offer:
We provide comprehensive support and tailored training, including a 4-day (30-hour) induction within the first two weeks. Benefits include:
* A competitive hourly rate of £12.40, with earning potential through our accreditation program.
* Opportunities for progression via our accreditation program.
* 23 days' annual leave, a day off for your birthday, and options to buy or sell leave.
* An excellent pension scheme with up to 10% matching.
* Employee BUPA medical cover, healthcare plan, and life assurance.
* Family-friendly policies such as neonatal leave, 14-week paternity leave, and carers leave.
Next Steps
Our recruitment process involves an online assessment followed by a call from a recruiter if successful. This is your chance to build a rewarding career and create memorable moments for our customers. Apply today and bring your passion for people and technology to Virgin Media O2!
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