Your new company Hays are working with a dynamic business based in Shropshire that are looking to appoint an Internal Sales Executive on a permanent basis. This is is an exciting opportunity with lots of opportunities for progression. Your new role As an Internal Sales executive your role will be to provide essential support and assistance to external sales representatives, enabling the retention and development of existing customer accounts through proactive communication, data analysis, and administrative coordination. Handle inbound customer queries and ensure satisfactory resolution of complaint. Monitor and report on competitor and industry trends. Maintain and update CRM and sales opportunity pipeline. Produce customer-specific reports and cost comparisons. Upselling. Working towards KPIs. What you'll need to succeed Proven experience in a customer-facing or sales support role. Demonstrated ability to manage multiple tasks and meet deadlines. Experience working with CRM systems and generating reports is desirable. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk