At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises.
That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
So, what are you waiting for? Join a community that cares about you!
Are you passionate about delivering exceptional customer service and driving results? We are looking for a dedicated Sales Progressor to join our Developments team on a fixed term contract to support customers through the homebuying journey—from reservation to legal completion.
Where will you be working?
You will be working based out of our office in Eastleigh (SO53) minimum 3 days per week with the remainder from home
Key Responsibilities:
1. Provide outstanding customer service throughout the sales progression process
2. Drive timely exchanges and completions in line with business targets
3. Maintain regular communication with customers via phone and email
4. Collaborate with Sales Executives to ensure a seamless customer journey
5. Update internal systems daily (Salesforce, Sequel, Sales Trackers)
6. Manage legal documentation and liaise with solicitors and lenders
7. Support the wider sales team to ensure smooth handovers
What We're Looking For:
Essential:
8. Background in new homes conveyancing
9. Strong interpersonal and communication skills
10. Excellent time management and attention to detail
11. Proven ability to meet sales-related deadlines
12. A passion for customer service
Preferred:
13. Experience in the sales process within a Developer or Housing Association
14. Familiarity with the conveyancing process and pre-sales setup
15. Experience working with solicitors, mortgage advisors, and agents
16. Proficiency in MS Office and CRM systems such as Salesforce
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
17. Competitive salary, with a salary review yearly
18. Pension with matched contributions up to 7%
19. Excellent holiday package – 35 days annual leave (including bank holidays) with the option to buy or sell leave
20. Cashback plan for healthcare costs – up to £500 saving per year
21. A bonus scheme for all colleagues at 5%
22. Training and development
23. Extra perks including huge discounts and offers from shops, cinemas and much more.