Assistant Manager (40hrs/week) – Maternity Cover – McArthurGlen, Swindon
Supporting the Business Manager you will take ownership of the Clarins business to grow and develop the account and team. You will lead by example providing excellent customer service at all times.
What you’ll do:
* Support the Business Manager in achieving all business objectives and targets relevant to counter retail.
* Assist in planning the team resource to deliver ultimate levels of customer service to meet the needs of the business.
* Focus on maximising opportunities through brand eventing, new launches and promotions.
* Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / department / store performance in relation to that of the Clarins business.
* Establish a professional working relationship with each team member in order to assist them in their individual development.
You are:
* Passionate about skincare and beauty.
* A confident and articulate communicator.
* Customer‑focused and results‑oriented.
* Genuinely looking forward to new challenges.
You have:
* At least 2 years background in a management role, ideally in a beauty or retail environment.
* Significant experience in a beauty retail or spa environment.
* Exceptional customer service skills.
* Proven ability to coach and motivate a team.
* Excellent communication and analytical skills.
We have:
* Competitive compensation package.
* 28 days annual leave (inclusive of bank holidays).
* Clarins For You – our reward and benefits platform.
* Generous employee discount and training allocation.
* Potential to earn up to 3% performance‑based bonus.
* Career development opportunities.
* We Care – volunteer day.
* Access to a range of wellbeing services through our Employee Assistance Programme.
Equal opportunity employer
We believe in making life more beautiful for our employees and customers. Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal‑opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds and are a member of the ILO and the Employers Network for Equity and Inclusion (ENEI).
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