Head of Business / General Manager - Used Cars
Location: Cannock, Birmingham | Salary: £70,000 basic + Bonus - £106,000 OTE + Profit Share
What's on Offer
* £70,000 basic salary
* Up to £106,000 OTE, plus profit share
* Fully electric company car
* Fast-growing company with excellent opportunities for career development
* A diverse, dynamic, and supportive team environment
About the Role
As Head of Business, you will be responsible for the overall performance and day‑to‑day operations of the dealership. You will inspire and lead a large team over 30 sales executives ensuring customer service excellence, consistent profitability, and operational efficiency. You’ll oversee all departments with a strong focus on used car sales performance and work closely with service and aftersales to maintain high standards across the site.
Key Responsibilities
* Lead, manage and develop the sales team setting clear objectives and providing consistent feedback
* Drive business performance across all key metrics, particularly used car sales
* Oversee deal files, handovers, pipeline management and stock control
* Uphold compliance and ensure an exceptional customer experience throughout the dealership
* Collaborate with service and aftersales functions including two on‑site technicians
* Champion a culture of continuous improvement and innovation
What We're Looking For
* Proven success in automotive sales ideally within a used car dealership or car supermarket
* Experience leading a large team and delivering outstanding commercial results
* Strong communication, negotiation and organisational skills
* A hands‑on leader with a clear customer‑first mindset
* Commercially astute with a drive to exceed targets and grow the business
* Aftersales/service experience would be advantageous but not essential
Working Pattern
* A mixture of weekdays and weekends based on a rota
* Typically 4 to 5 long days per week in line with the dealership's extended opening hours until 9 pm
* Weekend working essential due to peak business activity one weekend off every 5‑6 weeks plus usual 2 or 3 days off that week
* Initial in‑house training will include travel to other sites with accommodation and mileage covered by the company
Ideal for
* A driven General Sales Manager ready to step into a senior leadership role
* An experienced Head of Business Dealer Principal looking to take on a flagship site with strong support and real opportunity
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